Maritess Hayes
Austell,GA
Summary
Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.
Overview
7
7
years of professional experience
Work History
Housekeeping Room Attendant
Holiday Inn Hotel And Suites
03.2009 - 09.2015
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
- Provided exceptional customer service when interacting with guests during their stay, creating a positive impression of the hotel''s commitment towards excellence.
Education
GED -
Mount Miguel High School
Spring Valley, CA06.1988
Skills
- Sorting and Washing Laundry
- Ordering Cleaning Supplies
- Window Cleaning
- Guest Relations
- Vacuuming and Sweeping
- Dusting Furniture
- Waste Disposal
- Customer Service-Focused
- Chemical Handling
- Window Washing
- Cleaning Bathrooms
- Folding Clean Laundry
Timeline
Housekeeping Room Attendant
Holiday Inn Hotel And Suites
03.2009 - 09.2015
GED -
Mount Miguel High School
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