maritess rigsby
Orlando,FL
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Safety-conscious security team member with excellent communication skills and eye for detail. Physically dexterous to monitor premises through advanced security cameras. Skilled at handling and resolving conflicts professionally. Talented security professional skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Security position. Ready to help team achieve company goals. Diligent Security professional with1 years of experience monitoring facility staff and visitors to maintain order and safety. Demonstrated to learn new procedures and policies using defensive tactics within strict guidelines. Leverages excellent listening and service skills in emergency response and evaluation procedures.
Overview
1
1
year of professional experience
Work History
Security Officer
Walt Disney World Resort
09.2022 - 10.2023
- Monitored CCTV cameras and alarm systems for security breaches.
- Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Issued access cards to authorized personnel to monitor access points.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Analyzed and produced course-of-action reports and escalated issues outside scope of expertise to management.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Collaborated with Human Resources to address employee concerns regarding personal safety, workplace violence prevention, and emergency response protocols.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Regulated vehicle and pedestrian traffic onto building grounds.
- Responded quickly to incidents and assessed active situations for security concerns.
- Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Responded effectively to emergencies or disturbances, prioritizing safety of personnel while minimizing property damage or loss.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Placed necessary outgoing calls to verify alarms, dispatch proper authorities and notify proper parties.
- Evaluated effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked and verified photo identification prior to granting facility access.
- Interacted assertively but non-confrontationally with personnel and general public.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Created a culture of safety awareness among employees through regular presentations and communication on security issues.
- Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Reported suspicious activities and persons to law enforcement.
- Examined doors, windows and gates to verify security.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Conducted regular patrols of key areas to spot and control security concerns.
- Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings.
- Completed full building and grounds patrols to spot and investigate concerns.
- Wrote detailed reports of all security breaches and investigations.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Organized and detail-oriented with strong work ethic.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Developed and maintained courteous and effective working relationships.
- Worked flexible hours across night, weekend, and holiday shifts.
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked well in team setting, providing support and guidance.
- Demonstrated high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to develop and implement creative solutions to complex problems.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Investigated suspicious activities and persons to maintain security of premises.
- Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors.
Education
MBA - Health Management And Clinical Assistance
Florida National University
Orlando, FL11.2021
Associate of Science - Management Information Systems
Asian Institute of Computer Science
Manila Philippines 08.2021
Associate of Applied Science - Medical Assisting Tech
Florida Technical College
Orlando, FL08.2013
No Degree - Microsoft Data Entry
Waukesha County Technical College
Pewaukee, WI05.2002
Timeline
Security Officer
Walt Disney World Resort
09.2022 - 10.2023
MBA - Health Management And Clinical Assistance
Florida National University
Associate of Science - Management Information Systems
Asian Institute of Computer Science
Associate of Applied Science - Medical Assisting Tech
Florida Technical College
No Degree - Microsoft Data Entry
Waukesha County Technical College