Maritsa Trujillo
Addison
Summary
Detail-oriented office assistant with strong customer service skills and bilingual communication. Experienced in managing daily operations and processing orders efficiently.
Overview
7
7
years of professional experience
Work History
Office Assistant
ADE Restaurant Services
Addison, IL
06.2023 - Current
- Managed daily office operations to maintain efficient workflow and organization.
- Processed incoming communications, directing inquiries to appropriate departments.
- Input new orders into the system
- Checked on the status of orders and made sure they were all handled
- Handled email correspondence by promptly responding to inquiries and forwarding messages.
- Answered incoming phone calls, took messages, and directed inquiries to staff.
- Performed general office tasks including photocopying, scanning, and printing.
- Provided customer service by addressing inquiries and resolving issues promptly.
Administrative Assistant
Michael's Driving School
Addison, IL
10.2019 - 01.2023
- Maintained all files, schedules etc
- Registered teens/adults for any courses needed
- Scheduled appointments
- Responded to any inquires
while providing friendly customer service - Took payments over the phone
- Coordinated communication between students and instructors effectively.
Sales Associate/Assistant Manager
Famous Footwear
Wood Dale, Illinois
05.2022 - 12.2022
- Trained new associates on sales techniques and store policies to ensure consistency.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assisted manager as needed
Education
Addison Trail High School
Addison, IL05-2018
Skills
- Customer service
- Positive attitude
- Time management
- File organization
- Office administration
- Order processing
- Data entry
- Professional and mature
Bilingual
Languages
Spanish
Professional
Timeline
Office Assistant
ADE Restaurant Services
06.2023 - Current
Sales Associate/Assistant Manager
Famous Footwear
05.2022 - 12.2022
Administrative Assistant
Michael's Driving School
10.2019 - 01.2023
Addison Trail High School