Marittza Hernandez-G
Tacoma,WA
Summary
Upbeat, customer-focused Sales Associate with several years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Outgoing professional successful at building relationships with customers of different backgrounds and driving sales with knowledgeable, efficient service. Independent beauty advisor dedicated to high levels of customer satisfaction to meet aggressive sales goals. Charismatic and personable individual with several years of hands-on experience helping customers find beauty products and more to fit needs and preferences. Quick learner committed to quickly mastering new skills and leading with positive attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Nanny
Nanny
Gig Harbor, WA
05.2023 - 08.2024
- Nanny with over 4+ years of experience providing exceptional care for children aged 0-14.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Proficient in communicating with children at different developmental stages.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Developed positive relationships with each child by providing nurturing care.
- Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Helped children discover enrichment activities to inspire imagination and creativity.
Certified Behavior Technician
Patterns Behavioral Services
Bellevue, WA
09.2023 - 02.2024
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities.
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Developed individualized treatment plans for each client that included goals and objectives.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Collaborated with families to provide support strategies for home-based interventions.
- Assisted with building life and social skills useful for everyday activities and interactions.
- Crisis Intervention.
Retail Sales Associate
Ross Dress For Less
Burien
03.2021 - 08.2021
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Processed and organized shipments, restocking merchandise on the sales floor promptly.
- Completed transactions in an efficient manner while providing excellent customer service.
- Operated point-of-sale systems accurately to process payments from customers.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Sales Associate
Bath and Body Works
Tuwkila
02.2021 - 05.2021
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
- Adhered to company initiatives and achieved established goals.
Youth Development Instructor
YMCA of Greater Seattle
11.2020 - 02.2021
- Before, during & Afterschool childcare.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Organized age-appropriate activities, such as games, arts and crafts, and outdoor play, during the pandemic.
- Developed positive relationships with families by communicating regularly about their child's development.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Collaborated with teachers on special projects such as holiday parties or end-of-year events.
- Assisted in planning nutritious snacks and meals according to dietary guidelines set forth by state regulations.
Education
Manicurist - Nail Technology
Evergreen Beauty College
Renton, WA12-2024
Diploma -
West Seattle High School
Seattle06.2020
Skills
- Strong Organizational Abilities
- Communication
- Effective Communication
- Adaptability
- Leadership ability
- Deadline Management Expertise
- Infection controls
- Inventory controls
- Sales proficiency
- Coordination skills
- Advanced interpersonal skills
- Problem resolving
- Fast learning
- Staff motivator
- Perform well in high-demand, fast-paced environments
- Problem-solving skills
- Commitment to quality and service
- Client satisfaction
- Sanitation protocols
- Promotional planning
Certification
- CPR/First Aid Trained & Certified
- Food Handlers Permit
- Certified in Child Care training
- CBT
- NAB Diploma
Languages
- Spanish
- English
Accomplishments
- NutsAndBolts training graduate.
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Certified Behavior Technician
Patterns Behavioral Services
09.2023 - 02.2024
Nanny
Nanny
05.2023 - 08.2024
Retail Sales Associate
Ross Dress For Less
03.2021 - 08.2021
Sales Associate
Bath and Body Works
02.2021 - 05.2021
Youth Development Instructor
YMCA of Greater Seattle
11.2020 - 02.2021
- CPR/First Aid Trained & Certified
- Food Handlers Permit
- Certified in Child Care training
- CBT
- NAB Diploma
Manicurist - Nail Technology
Evergreen Beauty College
Diploma -
West Seattle High School
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