Production specialist with strong background in overseeing manufacturing processes and ensuring operational efficiency. Proven ability to lead teams, optimize workflows, and drive productivity in fast-paced environments. Known for strategic problem-solving, adaptability, and fostering collaborative work environments. Skilled in lean manufacturing, quality control, and resource management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Production Manager
Levain Bakery
Long Island City, NY
12.2024 - Current
Oversaw production schedules to optimize workflow and resource allocation.
Managed 60 Plus employees between two work center for regular production, and more than a hundred during the holidays.
Implemented quality control measures to ensure consistent product standards.
Trained and mentored staff on best practices in production techniques.
Collaborated with supply chain teams to maintain inventory levels and reduce waste.
Developed training programs that enhanced employee skills and productivity metrics.
Streamlined operational processes, resulting in improved efficiency across the production line.
Led cross-functional meetings to address operational challenges and drive solutions.
Resolved issues quickly to maintain productivity goals.
Evaluated production performance data to identify areas for continuous improvement initiatives.
Oversaw quality control efforts, maintaining strict adherence to industry standards and regulatory requirements while achieving high levels of customer satisfaction.
Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
Conducted root cause analysis on production issues, devising corrective actions to prevent recurrence.
Partnered with leadership on recruiting, hiring and coaching production personnel.
Coordinated with sales and marketing departments to align production schedules with demand forecasts, maximizing both efficiency and customer satisfaction.
Reduced material waste, leading to cost savings, by optimizing production planning and inventory management.
Established preventive maintenance schedule for production equipment, minimizing unplanned downtime.
Led effort to achieve industry certifications, boosting company credibility and opening new market opportunities.
Fostered culture of continuous improvement, encouraging innovation and problem-solving among team members.
Evaluated employee performance and provided feedback and training as needed.
Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
Updated logs and submitted timely reports detailing activities in line with regulatory standards.
Coordinated with other departments to align production with customer requirements.
Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
Production Manager
Magnolia Bakery
Long Island City, New York
06.2022 - 11.2024
Established minimum standards and performance metrics by holding team accountable.
Prioritized projects and available resources, completing work in time and within budget.
Assisted human resources with staffing requirements, maximizing productivity.
Implemented operational and emergency procedures.
Optimized operational costs and productivity consistent with safety and environmental rules and regulations.
Developed and enforced procedures for normal operation of manufacturing system.
Time studies, and recipes procedures.
Developed and implemented production tracking and quality control systems, analyzing production, quality control, maintenance and other operational reports to detect production problems.
Hired, train, evaluate and discharge staff and resolved personnel grievances.
Made decisions concerning inventory requirements, staffing requirements, work procedures and duty assignments, considering budgetary limitations and time constraints.
Enforced safety regulations to promote accident-free workplace.
Coached and motivated team members by providing appropriate training and growth opportunities.
Operated and demonstrated specialized equipment, promoting proper use and servicing.
Increased production and assets capacity, minimizing costs and maintaining quality standards.
Managed operations and coordinated logistical processes, driving quality of goods produced.
Led and measured daily processes, promoting excellent order fulfillment and production.
Maintained production records, coordinating receipt and delivery of goods and materials.
Leveraged computer terminal and warehouse-related software, monitoring production data.
NetSuite software experience.
Inventory Control Experience.
Daily Closing Notes.
Supervisor Bakery & Pastry Operations
Fresh Direct
Bronx, New York
01.2015 - 01.2020
Supervised and delegated to 40 plus employees.
Manage all aspects of daily operation in preparation, assembly and packaging.
Maintain a clean, safe and organized work environment.
Staff management including but not limited to hiring, training, scheduling, grievances, mentoring and disciplinary functions.
Oversee operation of various kitchen & packaging equipment and coordination of trouble shooting on equipment.
Ownership of quality control, productivity, workflow, packaging, logs and process improvements.
Performs all duties in accordance with personnel and company policies, safety policies and procedures, HACCP, GMP and SOPs.
Review performance data, goal achievement and guide appropriate actions.
Reports all issues that occur daily to the appropriate manager in a timely manner.
Team and employee development.
Monitors Inventory / Assists in cycle counting through SAP System.
Team Lead/Supervisor Value Added Room
Fresh Direct
Long Island City, New York
02.2014 - 05.2014
Hourly Employee
Fresh Direct
Long Island City, New York
01.2009 - 01.2014
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Managed time efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Customer Service Representative
Rosado Fabric
Queens, New York, US
05.2008 - 01.2009
Education
Associate of Applied Science - Business Management
Long Island Business Institute
Queens, NY
06.2014
Bachelor of Science - Education in Social Studies
University Organization & Methods
Dominican Republic
06.2003
Skills
Quality and Inventory Control
Leadership, Training, and Team Building
Operations and General Management
Interpersonal Skills
Cost Control
Client Service and Satisfaction
Production Planning
Quality Assurance
Safety management
Quality control
Staff scheduling
KPI tracking
Raw materials handling
Payroll
Accomplishments
Proficiently supervised numerous production lines, oversaw materials inspection, scheduled production and conducted weekly physical inventories.
Increased overall productivity and quality by 10 % by implementing training programs designed to increase performance levels.
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Certification
Introduction to Hazard Analysis Critical Control Point.
Sexual Harassment Training
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Production Manager
Levain Bakery
12.2024 - Current
Production Manager
Magnolia Bakery
06.2022 - 11.2024
Supervisor Bakery & Pastry Operations
Fresh Direct
01.2015 - 01.2020
Team Lead/Supervisor Value Added Room
Fresh Direct
02.2014 - 05.2014
Hourly Employee
Fresh Direct
01.2009 - 01.2014
Customer Service Representative
Rosado Fabric
05.2008 - 01.2009
Associate of Applied Science - Business Management
Long Island Business Institute
Bachelor of Science - Education in Social Studies
University Organization & Methods
Training
HACCP, GMP, CPR, Safety Training, Policies and Procedures, Conflict Resolution and Problem Solving, Supervisor LDP Management on Boarding, Training Supervisor, Lead Personnel Skills, ServSafe Class, Sexual Harassment training, Accidents Report Training.