Summary
Overview
Work History
Education
Skills
Accomplishments
Skills
Timeline
Generic

Maritza Duran

Houston,TX

Summary

Dedicated candidate eager to leverage knowledge in social services and program development. Skilled in running social services initiatives and developing policies and procedures. Collaborative and committed to addressing social issues to improve quality of life in marginalized communities.

Overview

10
10
years of professional experience

Work History

Executive Secretary

League Of United Latin American Citizens
03.2022 - Current
  • Developed and implemented office policies and procedures to facilitate smooth workflow.
  • Volunteered to help with special projects of varying degrees of complexity.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Coordinated successful meetings and events by meticulously planning agendas, logistics, and materials.
  • Supported project completion through diligent tracking of milestones, deadlines, resources allocation making sure that all projects were executed successfully.
  • Used QuickBooks to produce monthly invoices, reports, and other deliverables.
  • Demonstrated flexibility adapting quickly when new tasks or responsibilities arose, maintaining a high level of performance under pressure.
  • Handled confidential information in professional manner.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.

Outreach Director

Humanitarian Society Of Houston
01.2020 - Current
  • Organized successful community events that promoted the organization''s mission and raised awareness of its services.
  • Liaised with corporate sales and marketing teams to develop and maintain social media promotion, email-based campaigns and other marketing programs.
  • Increased community engagement by developing and implementing strategic outreach programs.
  • Mentored staff members in best practices for community engagement, building a high-performing outreach team.
  • Collaborated with community members to develop and implement service initiatives.
  • Developed network relationships with industry professionals to enhance community awareness and promote services.
  • Created and managed budgets, efficiently allocating resources for social and community service projects.

Chief Operating Officer

Houston Homeless Hotel
07.2014 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Gained strong leadership skills by managing projects from start to finish.
  • Demonstrated leadership skills in managing projects from concept to completion.
  • Applied effective time management techniques to meet tight deadlines.
  • Learned and adapted quickly to new technology and software applications.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Excellent communication skills, both verbal and written.

Education

Certificate of Completion - Latino Studies

U of H Downtown
Houston, TX
02.2022

Skills

  • Organizational Skills
  • Relationship Building
  • Excellent Communication
  • Multitasking
  • Strong Problem Solver
  • Meeting Coordinator
  • Outreach
  • Fundraising strategies
  • Document Preparation
  • Project Planning
  • Goal Setting
  • Team Collaboration

Accomplishments

  • Supervised team of 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved a certificate by completing a workshop with accuracy and efficiency.
  • Documented and resolved client breakdown which led to a promotion.
  • Collaborated with team of 8 in the development of Houston Homeless Hotel non profit organization.
  • Achieved a higher grant donation through effectively helping with fundraising.

Skills

 Conflict resolution, advocacy, group facilitation, program development, youth advocacy, outreach, Microsoft Office, training, customer service skills, data entry, database, editing skills, money handling, multitasking, presenting, problem solving, programming, public speaking, research, safety, secretarial, seminars, staffing, statistical analysis, strategy, supervising, phone, time management.

Timeline

Executive Secretary

League Of United Latin American Citizens
03.2022 - Current

Outreach Director

Humanitarian Society Of Houston
01.2020 - Current

Chief Operating Officer

Houston Homeless Hotel
07.2014 - Current

Certificate of Completion - Latino Studies

U of H Downtown
Maritza Duran