Dedicated and detail-oriented professional with experience in healthcare support, administrative services, customer service, and project management. Skilled in patient care assistance, scheduling, medical documentation, and maintaining organized workflows. Bilingual in English and Spanish with a strong work ethic and a commitment to providing exceptional service.
Overview
15
15
years of professional experience
Work History
Chiropractic Assistant
Sugarland Sports Medicine and Injury Clinic
Sugar Land, TX
10.2025 - Current
Assisted patients recovering from motor vehicle accidents by guiding them through prescribed physical therapy exercises.
Administered therapeutic modalities including ultrasound therapy, interferential electrical stimulation (IFC) with electrode pads, traction therapy, and heat therapy under clinical supervision.
Prepared treatment rooms and ensured all therapy equipment was cleaned, sanitized, and maintained according to clinic standards.
Performed laundry duties, including washing, folding, and organizing clinic linens and towels.
Managed administrative tasks such as filing referrals for MRIs, CT scans, pain management, and other specialist services.
Entered and maintained accurate daily staff notes and patient documentation.
Scheduled patient appointments, coordinated follow-up visits, and maintained the daily clinic schedule.
Answered multi-line phone calls, assisting patients, attorneys, insurance representatives, and medical providers with scheduling, referrals, and general inquiries.
Verified and organized patient records to ensure accurate and timely documentation.
Provided excellent customer service by greeting patients, answering questions, and creating a welcoming clinical environment.
Assisted with maintaining an organized and efficient workflow to support providers and ensure quality patient care.
H & A Remodeling Services
01.2020 - Current
Performed comprehensive remodeling services for clients, specializing in a variety of home improvement projects.
Managed projects from start to finish, including painting, sheetrock installation, and tape and float finishing.
Executed flooring and tiling projects, ensuring high-quality results and client satisfaction.
Completed resurfacing, minor framing, and cement work as needed to meet project specifications.
Maintained records of all costs associated with each project, including labor expenses, material costs, equipment rentals.
Ensured safety protocols were being always followed by employees and subcontractors on site.
Hardware Department Sales Rep
Home Depot
07.2012 - 06.2013
Prepared displays for upcoming promotions or special events.
Ensured compliance with all applicable laws, regulations, policies, and procedures related to retail operations.
Assisted with merchandising tasks such as stocking shelves, setting up displays and organizing backroom inventory.
Provided customer service support for store operations, including returns and exchanges.
Participated in weekly meetings to discuss new products, promotions and sales strategies.
Sales Associate
AutoZone
09.2011 - 07.2012
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Assisted customers with product selection, sizing and styling.
Assisted with customer requests and answered questions to improve satisfaction.