MARITZA GARCIA
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
10
10
years of professional experience
Work History
Retail Sales Representative
T-Mobile
04.2022 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Server
Brookdale Senior Living Facility
02.2021 - 08.2022
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
Orthodontic Assistant / Apple
09.2020 - 11.2021
- Valley dental and braces -, Prepared documents for patients going into treatment
- Maintain an organized and clean office
- Bill to insurances
- Took X-rays of patients and uploaded pictures
- Worked front desk scanning paperwork
- File documents and scan paperwork
Office Assistant
Central Park Apartments
03.2019 - 04.2019
- Maintained business records by updating customer information
- Collected payments, issued receipts and updated accounts to reflect new balances
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable
- Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments
Police Explorer / Hanford Police Explorers
02.2014 - 07.2017
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors
- Attended academy in 2016 graduated, participated in various exercises with police officers, including ride along and patrolled buildings
Education
High School Diploma -
Delta High School
Pasco, WA06.2017
Skills
- Warm and Friendly
- Teamwork and Collaboration
- Retail Sales
- Honest and Dependable
- Strong Communication and Interpersonal Skills
- Flexible Hours
- Creative Thinkng
- Fluent in [Spanish]
- Team Leadership
- Microsoft Office
- Reliable and Responsible
- Multitasking and Prioritization
- Verbal and Written Communication
- Retail transactions processing
Timeline
Retail Sales Representative
T-Mobile
04.2022 - Current
Server
Brookdale Senior Living Facility
02.2021 - 08.2022
Orthodontic Assistant / Apple
09.2020 - 11.2021
Office Assistant
Central Park Apartments
03.2019 - 04.2019
Police Explorer / Hanford Police Explorers
02.2014 - 07.2017
High School Diploma -
Delta High School