Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maritza Gomez

Wood-Ridge

Summary

Adaptable manager with extensive experience in customer service and operational management. Proven ability to prioritize tasks effectively, ensuring smooth company operations. Strong leadership skills demonstrated through successful employee performance oversight and talent development. Committed to continuous improvement and enhancing service quality.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Pacsun
08.2016 - 09.2021
  • Provided admirable level of service to clients to both maintain and extend relationships for future business.
  • Met and exceeded department expectations for daily and weekly store goals.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.

Key Holder

Francessca's
10.2019 - 08.2020
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Mentored new sales associates to contribute to store's positive culture.

Sales Associate

Aldo
11.2017 - 02.2018
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Greeted and welcomed customers in making a happy shopping experience
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Set and achieved company defined sales goals.
  • Stayed current on company offerings and industry trends.
  • Achieved or exceeded company-defined sales quotas.

Education

Bachelor of Arts - Fabric Styling

Fashion Institute of Technology
New York, NY
05-2027

Associate of Applied Science - Fashion Design

Bergen Community College
Paramus, NJ
06-2025

High School Diploma -

Wood-Ridge High School
Wood Ridge, NJ
06.2017

Skills

  • Team leadership
  • Customer service
  • Employee motivation
  • Payroll administration
  • Daily deposit balancing
  • POS operation
  • Cash register management
  • Loss prevention monitoring
  • Client assessment
  • Goal achievement
  • Customer relationship management
  • Active listening
  • Employee training
  • Staff scheduling
  • Goal setting
  • Visual merchandising
  • Financial reporting
  • Sales analysis
  • Adaptability and flexibility
  • Strategic thinking
  • Adobe Creative Suite

Languages

English, some spanish

Timeline

Key Holder

Francessca's
10.2019 - 08.2020

Sales Associate

Aldo
11.2017 - 02.2018

Assistant Manager

Pacsun
08.2016 - 09.2021

Bachelor of Arts - Fabric Styling

Fashion Institute of Technology

Associate of Applied Science - Fashion Design

Bergen Community College

High School Diploma -

Wood-Ridge High School

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