Maritza Lara
La Grange,KY
Summary
Dedicated professional skilled in patient communication and customer service within healthcare settings. Proven ability to manage time effectively while ensuring accurate data documentation and maintaining safety protocols during blood collection procedures.
Overview
2
2
years of professional experience
Work History
Student
Frankfort Regional Medical Center
Frankfort, Kentucky
05.2026 - 08.2026
- Collected blood samples using venipuncture and capillary techniques.
- Verified patient information prior to specimen collection.
- Maintained sterile environment and adhered to safety protocols during procedures.
- Documented patient information and sample details accurately in electronic systems.
- Assisted patients in understanding the blood draw process for comfort and clarity.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Restaurant Hostess
Gustavo's
Prospect, Kentucky
05.2026 - 08.2026
- Provided menu information and recommendations to enhance guest experience.
- Communicated effectively with servers about guest preferences and needs.
- Managed reservations using the restaurant's booking system efficiently.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
Volunteer
HighPoint charity
La Grange, Kentucky
08.2024 - 08.2025
- Maintained accurate inventory of supplies and resources, ensuring readiness for upcoming volunteer activities and events
- Organized clothes and Assisted individuals in locating necessary clothing items.
- Developed educational materials for workshops promoting health and wellness.
Restaurant Hostess
Gustavo's
La Grange, Kentucky
07.2024 - 05.2025
- Greeted and seated guests to create welcoming atmosphere and ensure positive first impressions.
- Managed reservation system to streamline table assignments and enhance guest flow.
- Collaborated with staff to coordinate special events and large parties
- Maintained balanced cash drawer with accurate documentation to support financial integrity.
Education
Bachelor of Science - Neuroscience And Behavior
University of Notre Dame
Notre Dame, IN05-2029
Certificate of Technical Studies - Phlebotomy
Bluegrass Community And Technical College
Lexington, KY08-2026
High School Diploma -
Oldham County High School
Buckner, KY05-2025
Skills
- Blood collection
- Venipuncture techniques
- Laboratory techniques
- Patient communication
- Data entry
- Time management
- Customer service
Timeline
Student
Frankfort Regional Medical Center
05.2026 - 08.2026
Restaurant Hostess
Gustavo's
05.2026 - 08.2026
Volunteer
HighPoint charity
08.2024 - 08.2025
Restaurant Hostess
Gustavo's
07.2024 - 05.2025
Bachelor of Science - Neuroscience And Behavior
University of Notre Dame
Certificate of Technical Studies - Phlebotomy
Bluegrass Community And Technical College
High School Diploma -
Oldham County High School