Maritza Mena Flores
Brooklyn,NY
Summary
Dynamic professional with a solid background in fast-paced retail environments, ready to transition into a new field. Demonstrates proven ability to connect with customers and foster positive interactions, enhancing overall customer satisfaction. Possesses transferable skills ideal for collaborative settings that value innovation and teamwork. Committed to contributing effectively while embracing new challenges and opportunities for growth.
Overview
2
2
years of professional experience
Work History
Sales Associate/ Cashier
American Eagle Outfitters
Brooklyn, NYC
11.2024 - 05.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained knowledge of current promotions and sales to effectively communicate with customers.
- Operated point-of-sale systems accurately to process transactions efficiently.
- Collaborated with team members to achieve store goals and improve customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Register/Salesclerk
The Modern Chemist
Brooklyn, NYC
05.2023 - 01.2024
- Completed customer purchase transactions via cash, credit, and debit
- Assisted customers with questions regarding merchandise, payments, and returns
- Inspected timekeeping records to review compliance with established standards
- Replenished all cash registers
- Provided customer service by answering and directing calls
Education
Associate in Applied Science - Accounting
Borough of Manhattan Community College
New York, NYSkills
- Knowledge of Microsoft Word, Excel, and PowerPoint
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Goal oriented
- Flexible schedule
Language Skills
Fluent in reading and spoken Spanish
Timeline
Sales Associate/ Cashier
American Eagle Outfitters
11.2024 - 05.2025
Register/Salesclerk
The Modern Chemist
05.2023 - 01.2024
Associate in Applied Science - Accounting
Borough of Manhattan Community College