Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Maritza Ortiz

Philadelphia,PA

Summary

Bilingual professional with over 20 years' experience in overseeing, administrating, and directing operations with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Land Trust Project Manager

Esperanza Community Services
01.2024 - 10.2024
  • Established and maintained regular communication with target company representatives, fostering collaborative environment during acquisition process.
  • Built strong relationships with potential acquisition targets, fostering trust and open communication throughout negotiations.
  • Achieved successful acquisitions by conducting thorough market research and identifying key targets.
  • Developed strategic acquisition plans, leading to streamlined process and reduced costs.



Case Manager Coordinator

RIVERSIDE CORRECTIONAL FACILITY
06.2017 - 12.2020
  • Assisted women about to be released from (RCF) apply for and secure Government Assistant benefits such as health benefits, food stamp, shelter housing and medical attention to continue receiving care and proper medication receiving at facilities
  • Collaborated with healthcare professionals to develop personalized care plans that addressed clients'' unique needs.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Conducted thorough assessments of client needs, strengths, and risks to inform appropriate interventions and support services.

Property Manager

PHILADELPHIA HOUSING AUTHORITY
01.2010 - 01.2015
  • Manage, supervise, and oversee the operation, maintenance, and administration of 205 (PHA) public housing (section 8) development known as 905-scatter sites properties
  • Ensure compliance with established public housing management and HUD policies, practices, rules, and regulation
  • Collect rent and enforce rent collection procedures
  • Review documentation and determine proposed lease termination for cause; ensure violations are supportive
  • Processing of rental applications: include interviewing prospective tenants, showing units, verifying income and assets, and preparing leases
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.

Director of Real Estate

ESPERANZA
01.1998 - 01.2010


  • Implementing ways for cost reduction and achieving 0% rent delinquency
  • Participated in the preparation of the annual operating budget to maintain budgetary guidelines
  • Coordinate marketing, advertising campaigns, open houses, realtor tours and resident promotional activities for facility/apartment leasing or sale of unoccupied homes
  • Remaining current on policies and laws affecting the marketing, leasing, and selling of properties including, property owner tenant code, fair housing laws and other
  • Develop staff daily work schedule, time-off and temporary back-up coverage, to assure 24 hours of proper building security coverage
  • Supervised 8-16 staff members including consultants and subcontractors on a daily basis
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Property Manager / Project Developer

ESPERANZA
01.1997 - 01.1999
  • Plan and complete assigned housing development projects in consultation with the Housing Director
  • Acquired properties in the neighborhood for submission to the Redevelopment Authority for subsidy approval and rehabilitation
  • Manage selection of Contractors and Architects
  • Marketed the sale of all properties
  • Conducted on sights visits with prospective buyers or inspectors
  • Assist buyers in the document signing
  • Coordinated repair of units, lease processing, rent collection, eviction process, rental license, and assured compliance with rental regulations

Education

Business Administration Credits

Eastern University-Esperanza Campus
Philadelphia, PA

Construction Management - Certified

Temple University-Fox School of Business
Philadelphia, PA

Certified Housing Counselor - Mortgage Default and Delinquency, HUD's Loss Mitigation, Housing Choice Voucher Program and Home Counselor Online

The Office of Housing and Community Development
Philadelphia, PA

Licensed Agent - Practice, Fundamentals, Law and Guidelines (Licenses in Escrow)

Philadelphia Realty School
Philadelphia, PA

Skills

  • Document translation
  • Client communication
  • Problem-solving
  • Time management
  • Organization skills
  • Data entry
  • Valid Driver's license
  • Customer service
  • Payment collection
  • Property inspections
  • Property management
  • Negotiation Expertise

Certification

Notary Public, 12/31/26

Languages

Spanish
Full Professional

Timeline

Land Trust Project Manager

Esperanza Community Services
01.2024 - 10.2024

Case Manager Coordinator

RIVERSIDE CORRECTIONAL FACILITY
06.2017 - 12.2020

Property Manager

PHILADELPHIA HOUSING AUTHORITY
01.2010 - 01.2015

Director of Real Estate

ESPERANZA
01.1998 - 01.2010

Property Manager / Project Developer

ESPERANZA
01.1997 - 01.1999

Construction Management - Certified

Temple University-Fox School of Business

Certified Housing Counselor - Mortgage Default and Delinquency, HUD's Loss Mitigation, Housing Choice Voucher Program and Home Counselor Online

The Office of Housing and Community Development

Business Administration Credits

Eastern University-Esperanza Campus

Licensed Agent - Practice, Fundamentals, Law and Guidelines (Licenses in Escrow)

Philadelphia Realty School

Similar Profiles

CREATE PROFILE
Maritza Ortiz