Maritza Oviedo

Sales Associate

DLG International Trading

05.2024 - Current

Assisted customers in product selection and inquiries to enhance shopping experience.
Maintained product displays and inventory organization for optimal presentation.
Processed transactions accurately using point-of-sale systems to ensure efficiency.
Collaborated with team members to achieve sales goals and improve store operations.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Solved customer challenges by offering relevant products and services.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Provided positive first impressions to welcome existing, new, and potential customers.
Answered customer questions about sizing, accessories, and merchandise care.
Helped customers locate products and checked store system for merchandise at other sites.
Managed returns, exchanges and refunds in accordance with store policy.
Built relationships with customers to encourage repeat business.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Supported daily operational tasks, including restocking shelves and managing inventory levels.
Provided feedback on customer preferences to inform merchandising strategies.
Contributed to positive shopping environment by maintaining organized and welcoming store appearance.