Maritza Rodriguez
Phoenix,AZ
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals. Trained Credit Analyst with the capability to develop methodologies that predict future risk behaviors. Seeking an opportunity to bring further success to an organization through exemplary attention to detail and an understanding of regulatory procedures.
Overview
4
4
years of professional experience
Work History
Credit Associate
Bank of America
Phoenix, AZ
10.2024 - Current
- Monitored customer accounts for changes in risk level or delinquencies in order to take appropriate action.
- Verified accuracy of customer information such as address, employment history, bank accounts.
- Developed debt collection protocols applicable to delinquent accounts, defining timelines for courtesy calls and referral of problem accounts to debt collectors.
- Investigated customer complaints related to credit policies or procedures.
Cashier
Walmart
5250 W Indian School Rd
08.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
Education
Associate of Arts - Business Administration
Maricopa Community Colleges - Phoenix College
Phoenix, AZ12-2024
High School Diploma -
Washington High School
05.2020
Skills
- Safety Protocols
- Product Identification
- Liquor Law Compliance
- Time Management
- Refunds and Exchanges
- Cash Register Systems
- Customer Needs Assessments
- Documentation review
Languages
5
Education
Phoenix, AZ
Contact
Phoenix, AZ 85017
Languages
Spanish
Professional
Timeline
Credit Associate
Bank of America
10.2024 - Current
Cashier
Walmart
08.2020 - Current
Associate of Arts - Business Administration
Maricopa Community Colleges - Phoenix College
High School Diploma -
Washington High School
Similar Profiles
Yaquelin GuevaraYaquelin Guevara
Relationship Manager Business Owner Specialist at Bank Of AmericaRelationship Manager Business Owner Specialist at Bank Of America
DEVI SITHDEVI SITH
Operations Consultant at Bank of AmericaOperations Consultant at Bank of America
Nicholas ShakanNicholas Shakan
Vice President, Portfolio Manager at Bank of America Private BankVice President, Portfolio Manager at Bank of America Private Bank
ANJU RATHOREANJU RATHORE
Software Developer at Bank of AmericaSoftware Developer at Bank of America
Richard HiralezRichard Hiralez
Powder Coater at Desert Coating SolutionsPowder Coater at Desert Coating Solutions