Maritza Roman
Summary
Accomplished Medical Assistant with expertise in direct patient care and phlebotomy at Piedmont Urgent Care. Enhanced clinic efficiency and patient satisfaction through compassionate communication and adherence to HIPAA compliance. Proven ability to prioritize tasks in high-pressure situations, contributing to improved health outcomes and streamlined operations. Fluent in medical terminology, ensuring precise clinical documentation.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant
Piedmont Urgent Care By Wellstreet
08.2022 - Current
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Collaborated with healthcare professionals to develop care plans tailored to individual patient needs.
- Enhanced team communication by organizing regular staff meetings and sharing updates on patient care protocols.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
- Taught patients about medications, procedures, and care plan instructions.
Medical Assistant
Revive Spine and Pain Care
08.2022 - 07.2024
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Emergency Medical Technician
Children's Healthcare of Atlanta
09.2014 - 11.2018
- Enhanced patient care by efficiently assessing and addressing medical emergencies in high-pressure situations.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Ensured accurate documentation of patient information, assessment findings, interventions performed, and overall condition by completing detailed reports in compliance with legal requirements and industry standards.
- Maintained a safe environment for all involved parties by adhering to strict safety measures during emergency situations.
- Ensured ongoing compliance with local, state, and federal regulations governing EMS through adherence to policies, procedures, and guidelines.
Education
Medical Assistant - Medical Assistant
Everest Institute
Norcross, GA02-2013
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Compassionate
- CPR
- Immunization administration
- Medical procedures
- Professionalism and ethics
- Maintaining confidentiality
- Fluent in English and Spanish
- Patient relations
- Prioritizing stat orders
- Professional bedside manner
- Medical terminology in Spanish
- Emergency response preparedness
- Conflict resolution
- Orthopedic splints
- Medical terminology knowledge
Accomplishments
- Recognized for going above and beyond the call of duty.
- Completed over 100 clinical hours in diagnostic and portable X-rays.
- Recognized for outstanding dedication to patient care.
- Achieved how to triage patients in a timely manner through effectively helping with orders.
Certification
- CMA - Certified Medical Assistant
- Radiology Training
- CPR
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Piedmont Urgent Care By Wellstreet
08.2022 - Current
Medical Assistant
Revive Spine and Pain Care
08.2022 - 07.2024
Emergency Medical Technician
Children's Healthcare of Atlanta
09.2014 - 11.2018
Medical Assistant - Medical Assistant
Everest Institute
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