Maritza Ruiz
Miami
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
20
20
years of professional experience
Work History
Office Assistant
Total Premium Finance
08.2024 - 02.2025
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Coordinated and scheduled meetings and appointments.
Office Assistant
No Stress Insurance Claims
03.2019 - 08.2024
- Reviewed files, records and other documents to obtain information to respond to requests.
- Input data into spreadsheets and databases.
- Assisted with onboarding of new employees.
- Conferred with insurance company representatives to expedite payments and resolve filing issues.
- Purchased and maintained office supplies.
- Assisted with payroll
- Accounts receivables
- Collections
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Human Resources Manager/ Manager of Operations
Healthy Minds Community Mental Health Center
01.2005 - 07.2013
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Organized and led staff orientation programs.
- Served as primary point of contact for employee relation matters.
- Knowledge of CMS guidelines and collecting bad debts.
Education
High School Diploma -
Miami Killian Senior High
Miami, FL06-2002
Skills
- Meeting planning
- Scheduling
- Mail handling
- Scheduling appointments
- Client interaction
- Database management
- File maintenance
- Customer relationship management (CRM)
- Customer service
- Administrative support
- Invoice processing
- AR/AP
Languages
Spanish
Native or Bilingual
Timeline
Office Assistant
Total Premium Finance
08.2024 - 02.2025
Office Assistant
No Stress Insurance Claims
03.2019 - 08.2024
Human Resources Manager/ Manager of Operations
Healthy Minds Community Mental Health Center
01.2005 - 07.2013
High School Diploma -
Miami Killian Senior High
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