Experienced Office Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
16
years of professional experience
Work History
Office Manager
MC1 Attorney Services
10.2013 - Current
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Facilitated timely resolution of legal matters by preparing and organizing essential documents.
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Bartender
La Huasteca Restaurant
12.2011 - 11.2013
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Special Events Sales Coordinator
Petersen Automotive Museum
08.2009 - 11.2011
Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
Streamlined sales processes for improved efficiency and customer satisfaction.
Collaborated with marketing team to develop targeted promotional materials and campaigns.