Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic
Maritza Trevino

Maritza Trevino

Donna

Summary

Proactive and highly organized professional with a proven ability to build trust and develop effective relationships. Excellent organizational skills and the ability to adapt to new challenges. Thrives in difficult and challenging environments, consistently performing at the highest level. Demonstrates outstanding interpersonal and communication skills. Strong problem-solving and decision-making abilities, with a track record of developing and implementing effective action plans for customers and partners. Committed to attention to detail, ensuring the right partner is chosen for the right job at the right time. Proficient in utilizing HEB tools such as SRS, FLOR, Insights, and TEAMS. Talented manager with expert team leadership, planning, and organizational skills developed throughout a successful career. Equips employees to handle daily functions independently and meet customer needs seamlessly. Diligent trainer and mentor with exceptional management abilities and a results-driven approach.

Overview

12
12
years of professional experience

Work History

Drugstore Primary A Manager/ Instore Trainer

HEB Southwest
01.2023 - Current
  • Coordinate Department Planning and Merchandising
  • Training and Supervision of Partners
  • Financial Performance
  • Manage Inventory
  • PDS Facilitator

Center Store Manager

HEB
01.2023 - 12.2023
  • Overseeing Center Store Departments such as: Grocery, Gm, Drugstore, Beauty and Shelfedge
  • Supervising Buyers, Vendors and Operational Staff
  • Planning, Ordering, Merchandising and Managing Inventory within all departments

GM/Drugstore Hourly

HEB
01.2021 - 12.2023
  • Coordinate Department Planning and Merchandising execution
  • Training and supervision of Partners
  • Financial Performance

GM/Drugstore SORM

HEB
01.2021 - 12.2021
  • Training In San Juan for ADM Role
  • Learning the ins and outs of the department operations

Drugstore Lead

HEB
01.2020 - 12.2021
  • Back Up to the department manager
  • Coordinate Department Merchandising
  • Inventory Management
  • Training and supervision of partners
  • Financial Performance

Assistant Receiver

HEB
01.2019 - 12.2020
  • Responsible for receiving all truck deliveries and vendors on a daily basis
  • Processing Invoices for entire store

Central Checkout Specialist

HEB
01.2017 - 12.2019
  • Provides direction to Central Checkout Partners as well as feedback and coaching
  • Ensures appropriate ratios are available based on customer needs and traffic flows
  • Approves and reviews financial transactions at checkstands with override capabilities

Business Center Representative

HEB
01.2016 - 12.2017
  • Balances cash drawer by counting all currency at beginning and ending of shift
  • Assist customers with currency wiring to foreign countries
  • Collect currency by assisting customers in check cashouts, money orders and bill payments

Gas Station Representative

HEB
01.2015 - 12.2015
  • Operate, Cashier and pump register as well as credit card machine
  • Assist customers with issues at the pump and contact service technicians when necessary
  • Handle closing and opening duties, ensure space is tidy and ready for business

Cashier

HEB
01.2013 - 12.2014
  • Provide excellent service and customer interaction while answering product related questions for customers
  • Ensure company Food Safety and Sanitation expectations are achieved by following SOPs
  • Bag groceries for customers while monitoring and managing potential front end shrink

Education

Bachelors - Business Management and Logistics

Southern New Hampshire University
Weslaco, Tx
01.2020

AA - Criminal Justice Law Enforcement

South Texas College
Weslaco, Tx
01.2018

High School -

Weslaco High School
Weslaco, Tx
01.2014

Skills

  • Customer service
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Task delegation
  • Documentation and reporting
  • Relationship building
  • Operations management
  • Cross-functional teamwork
  • Conflict resolution

Community Service

  • Adopt a Beach Cleanup, 11 Consecutive Years
  • Wounded Warrior Project Volunteer, 11 Consecutive Years
  • JROTC Mentor and Trainer
  • HEB Feast Sharing
  • Mercy Me Foodbank Association

Timeline

Drugstore Primary A Manager/ Instore Trainer

HEB Southwest
01.2023 - Current

Center Store Manager

HEB
01.2023 - 12.2023

GM/Drugstore Hourly

HEB
01.2021 - 12.2023

GM/Drugstore SORM

HEB
01.2021 - 12.2021

Drugstore Lead

HEB
01.2020 - 12.2021

Assistant Receiver

HEB
01.2019 - 12.2020

Central Checkout Specialist

HEB
01.2017 - 12.2019

Business Center Representative

HEB
01.2016 - 12.2017

Gas Station Representative

HEB
01.2015 - 12.2015

Cashier

HEB
01.2013 - 12.2014

AA - Criminal Justice Law Enforcement

South Texas College

High School -

Weslaco High School

Bachelors - Business Management and Logistics

Southern New Hampshire University
Maritza Trevino