Maritza Subida
Deltona,FL
Summary
A dependable, detailed orientated and computer literate candidate with success at managing multiple priorities with a positive attitude. A Purchasing and Service Agent with over 25 yrs of customer service and office administration duties while simultaneously handling 100% Spanish speaking customers and company partners. Highly proficient in consumer relations. Skilled in Microsoft Excel & Microsoft Word. Willingness to take on added responsibilities to meet team deadlines. Works well alone or in a group setting.
Reliable candidate seeking a fast pace environment.
Overview
14
14
years of professional experience
Work History
Purchasing Agent
Mud Hole Custom Tackle.
01.2021 - Current
- Administered project-based data entry assignments within Netsuite database for accurate record-keeping.
- Computed and created purchase orders in Netsuite to monitor stock levels, verify purchase requisitions and prices.
- Communicate with suppliers accounts payables for invoice revisions.
- Maintained complete documentation and records of all purchasing activities.
- Maintained consistent email communication.
- Performed monthly reconciliation of open orders.
- Worked independently.
Customer Service / Sales Representative
Mud Hole Custom Tackle
12.2010 - 01.2021
- Answered and directed to corresponding department.
- Collaborated with managers to provide customer feedback and recommend operational.
- Delivered superior customer service to retain existing customers and attract future customers.
- Exceeded call monitoring expectations through accurate reporting and processing over 700 calls daily.
- Gained customer trust and confidence by being honest, knowledgeable and kind.
- Handled customer inquiries and high volume calls to solve billing and ordering problems, independently resolving 98% of issues.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Trained new employees on customer service, sales and Netsuite companies server.
Education
High School Diploma -
Notre Dame For Girls High School
Chicago, IL06.1999
Skills
- Adaptability
- Budgeting
- Clerical Support
- Data Entry
- Detailed Orientated
- Documentation Skills
- Order Tracking
- Problem Solving
- Scheduling
- Time Management
- Teamwork and Collaboration
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Purchasing Agent
Mud Hole Custom Tackle.
01.2021 - Current
Customer Service / Sales Representative
Mud Hole Custom Tackle
12.2010 - 01.2021
High School Diploma -
Notre Dame For Girls High School
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