Selenium
Mariuma Ramalingam
Summary
Results-driven Testing Analyst skilled in test planning and incident management. Successfully identified root causes of integration issues, enhancing system reliability. Proficient in manual and functional testing, I effectively collaborated with cross-functional teams to implement solutions, ensuring seamless application performance and user satisfaction.
Overview
14
14
years of professional experience
Work History
Testing Analyst
Tata Consultancy Services
11.2011 - Current
- Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
- Completed pre-implementation testing for new system modifications to assess potential impacts.
- Kept scripts and test cases updated with current requirements.
- Identify routine activities which can be documented as standard operating procedures and shift operations to Level 1.5 Team wherever possible to create new capacity in Level 2 staffing.
- Update Support and Admin Guide [SAG], Application and Technology Lifecycle Analysis System [ATLAS] documents to ensure all the information related to applications are up to date.
- Co-ordinate with upstream and downstream team and other necessary stake holders to resolve the issues and ensure the application system is up and running in the event of breakdown.
- Identified root causes of recurring problems to implement effective solutions.
- Provided daily support with escalated ticket resolution and liaised with business and technical leads.
- Analyzed applications and recommended necessary upgrades and patches.
- Worked closely with test, development and requirements team members to analyze, investigate and resolve common issues.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Education
Bachelor of Technology - Information Technology
Sri Krishna College of Engineering And Technology
Coimbatore, India06-2011
Skills
- Test planning
- Test automation
- Requirements analysis
- Manual testing
- Software testing
- Integration testing
- Functional testing
- Bug reporting
- User acceptance testing
- Performance testing
- Incident management
- Release management
- Application support
Software
Jira
ServiceNow
Remedy
SOAP UI
Web Services
QA Lab Manager
SQL
Timeline
Testing Analyst
Tata Consultancy Services
11.2011 - Current
Bachelor of Technology - Information Technology
Sri Krishna College of Engineering And Technology
Similar Profiles
Vrunda ChindhadeVrunda Chindhade
HR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services LimitedHR Manager at Tata Consultancy Services, TCS, Tata Consultancy Services Limited
Sreya BasuSreya Basu
Procare Analyst at Tata Steel(Tata Consultancy Services)Procare Analyst at Tata Steel(Tata Consultancy Services)
Arun VArun V
Program Manager at Tata consultancy services | Financial Ombudsman ServicesProgram Manager at Tata consultancy services | Financial Ombudsman Services
Naimish AgnihotriNaimish Agnihotri
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services
Tobias BertrandTobias Bertrand
Testing Analyst at Canada Revenue AgencyTesting Analyst at Canada Revenue Agency