Marius Daniel Popescu
Woodland Hills,CA
Summary
Dynamic banking professional with over 20 years of experience in driving branch growth and exceeding sales targets. Expertise in mentoring teams and building strong client relationships across financial sectors, ensuring compliance and fostering a culture of excellence.
Overview
24
24
years of professional experience
Work History
Senior Banking Relationship Officer
Union Bank MUFG / U.S. Bank, N.A.
Los Angeles, USA
09.2022 - 12.2025
- Partnered with Financial Advisors to expand client portfolios and deliver tailored banking solutions.
- Developed new business in medical, legal, and accounting sectors, strengthening professional networks.
- Trained and mentored Relationship Bankers across multiple branches during merger transition, ensuring smooth integration and continuity of service.
- Delivered sales and operational support to branch teams, facilitating consistent growth through effective collaboration.
- Utilized social media to attract new clients, enhancing visibility and engagement with loan and financial products.
Mortgage Loan Consultant
Bank of America/Wells Fargo/Citi Bank/Chase Bank
Los Angeles, USA
01.2012 - 01.2022
- Consistently exceeded sales targets in mortgage origination and branch lending operations.
- Delivered purchase and refinance solutions aligned with client financial goals, enhancing loan closure rates.
- Mentored loan officers, coordinators, and sales staff to elevate client satisfaction and boost loan origination volumes.
- Cultivated community relationships, driving increased repeat and referral business.
Sales & Service Manager
Pep Boys – Manny, Moe & Jack
Los Angeles, USA
01.2011 - 01.2012
- Directed service team, enhancing customer satisfaction and profitability.
- Managed escalated customer issues, implementing targeted sales strategies for fleet accounts.
- Managed daily operations of service department and sales floor.
- Trained staff on customer service best practices and product knowledge.
- Oversaw inventory management and organized product displays.
Repossession Supervisor (Late Stage)
Capital One Auto Finance
Plano, USA
01.2008 - 01.2009
- Managed team of 15–18 associates to enhance collections efficiency and ensure compliance.
- Developed coaching model that increased negotiation success rates.
- Delivered consistent coaching and leadership development to supervisors and managers, preparing future leaders for promotion.
- Established reporting systems to track call center performance and identify trends for actionable improvements.
Sales & Operations Manager / Call Center Director
21st Century Insurance / AIG
Los Angeles, USA
01.2002 - 01.2008
- Directed call center operations with 100+ sales and service representatives, achieving KPIs for sales, service quality, and compliance.
- Trained and mentored new sales agents, supervisors and managers raising inbound call close rates from 33% to 51%.
- Partnered with senior leadership to design and implement cross-sell strategies for insurance products, contributing to significant revenue growth.
- Oversaw hiring, onboarding, and professional development for supervisors and team leads, enhancing accountability and performance within the team.
Education
B.S. - Business Administration (Marketing)
California State University, Northridge
01-2001
Skills
- Client portfolio management
- Financial analysis
- Business development
- Sales strategy implementation
- Compliance management
- Customer relationship management
Timeline
Senior Banking Relationship Officer
Union Bank MUFG / U.S. Bank, N.A.
09.2022 - 12.2025
Mortgage Loan Consultant
Bank of America/Wells Fargo/Citi Bank/Chase Bank
01.2012 - 01.2022
Sales & Service Manager
Pep Boys – Manny, Moe & Jack
01.2011 - 01.2012
Repossession Supervisor (Late Stage)
Capital One Auto Finance
01.2008 - 01.2009
Sales & Operations Manager / Call Center Director
21st Century Insurance / AIG
01.2002 - 01.2008
B.S. - Business Administration (Marketing)
California State University, Northridge