Marius Vargas
Las Cruces,NM
Summary
Accomplished General Manager at Wendys Restaurant, adept in operations management and leadership, demonstrated through a track record of fostering team unity, resolving customer issues, and driving sales growth. Excelled in budget control and strategic planning, ensuring financial stability and maximizing team performance. Skilled in building lasting relationships with clients, enhancing customer relations and operational efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
General Manager
Wendys Restaurant
02.2017 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
Shift Manager
Carl's Jr
06.2012 - 10.2016
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
Education
Lordsburg High School
Lordsburg, NM05.2004
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Effective leader
- Customer Relations
Certification
Servsafe
Timeline
General Manager
Wendys Restaurant
02.2017 - Current
Shift Manager
Carl's Jr
06.2012 - 10.2016
Lordsburg High School