Marivel Escoto
Citrus Heights,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Experis US LLC
Rancho Cordova , CA
2023.11 - Current
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Answered, screened and processed high volume of calls daily with call management system and web-based communications.
- Resolved customer issues using problem-solving skills.
Receptionist
Niello
Rocklin , CA
2018.02 - 2018.08
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Receptionist
Roseville Honda motor Sport
Roseville , CA
2017.06 - 2018.02
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
Education
High School Diploma -
Casa Roble Fundamental High School
Orangevale, CA05.2014
Skills
- Project Coordination
- Bookkeeping
- File Management
- Data Entry
- Multitasking and Prioritization
- Mail Handling
- Multi-Line Telephone Systems
Timeline
Customer Service Representative
Experis US LLC
2023.11 - Current
Receptionist
Niello
2018.02 - 2018.08
Receptionist
Roseville Honda motor Sport
2017.06 - 2018.02
High School Diploma -
Casa Roble Fundamental High School
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