Marivel Ochoa
Oak Forest,IL
Summary
Motivated professional with 15+ years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
17
17
years of professional experience
Work History
Administrative Sales Assistant
Wilkens Foodservice
Oak Forest, IL
10.2015 - 11.2024
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Managed 25 Spanish-speaking client accounts, contributing to $100,000 in monthly revenue, while building strong client relationships.
- Coordinated and scheduled monthly sales meetings for staff and 8 sales associates to introduce new products and initiatives from vendors, resulting in a 15% increase in sales
- Generated and reviewed daily reports on invoice balances and payments, maintaining up-to-date accounts with no overdue balances
- Coordinated daily with 9 drivers to collect invoices and cash/check payments received from our clients on his route.
Sales Administrator Coordinator/Customer Service Representative
Reinhart Foodservice L.L.C.
University Park, IL
11.2013 - 12.2014
- Assisted with the development of marketing strategies for new products and services.
- Identified customer needs by asking questions and advising on best solutions.
- Developed relationships with key stakeholders within the industry such as suppliers, distributors and other partners.
- Managed client meeting logistics, secured venues and served as main liaison for sales activities.
- Coordinated extensive travel arrangements and managed calendar for the Director of Sales and 25 Sales associates
- Prepared, audited, and submitted expense reports, ensuring accuracy and timeliness.
- Negotiated vendor contracts, achieving $310,000 in company savings in 2014.
Pricing UPC Associate / Assistant Bakery Manager
Eurofresh Market
Tinley Park, IL
09.2007 - 08.2013
- Ticketed, arranged and displayed merchandise to promote weekly sales.
- Verified accuracy of pricing and purchase orders, resolving discrepancies promptly.
- Monitored quality and safety of baked goods and ensured compliance with regulations.
- Managed inventory, placed supply orders, and coordinated bakery deliveries.
- Operated baking and slicing equipment and decorated baked goods to specifications.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
Education
Certificate - Food Service Sanitation Manager
Food Service Sanitation Certificate
Chicago, IL01-2008
High School Diploma -
Jones Commercial High School
Chicago, IL06-1981
Coursework toward Certificate - Computer Technology
College of Automation
Chicago, ILSkills
- Excellent communication and interpersonal skills
- Administrative Support
- Collaborative Team Leadership
- Problem-solving
- Time management
- Critical thinking
- Financial Reporting
- Proficiency in Microsoft Office, Excel, and Word
- Data entry
- Client/vendor relations
- Documentation and record-keeping
- AP/AR proficiency
- Multi-tasking
Languages
4,5
Education and Training
other,other,other
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Administrative Sales Assistant
Wilkens Foodservice
10.2015 - 11.2024
Sales Administrator Coordinator/Customer Service Representative
Reinhart Foodservice L.L.C.
11.2013 - 12.2014
Pricing UPC Associate / Assistant Bakery Manager
Eurofresh Market
09.2007 - 08.2013
Certificate - Food Service Sanitation Manager
Food Service Sanitation Certificate
High School Diploma -
Jones Commercial High School
Coursework toward Certificate - Computer Technology
College of Automation
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