Marivel Sandoval
Thousand Oaks,CA
Summary
Healthcare professional with solid background in managing patient records and documentation. Proficient with patient scheduling and front-desk operations. Experienced with billing processes and financial record-keeping. Utilizes effective communication and organizational skills to enhance patient care and office efficiency. Knowledge of healthcare protocols and track record of maintaining patient confidentiality and satisfaction.
Overview
10
10
years of professional experience
Work History
Billing Clerk
Fertility and Surgical Associates
06.2020 - Current
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Handled account payments and provided information regarding outstanding balances.
- Interacted with customers to resolve billing disputes and respond to inquiries.
- Responded to customer concerns and questions on daily basis.
- Used data entry skills to accurately document and input statements.
Medical Receptionist
Fertility And Surgical Associates Of California
Thousand Oaks, CA
01.2018 - Current
- Checked patient data including insurance, demographic and health history to ensure all information was current
- Welcomed each patient pleasantly and provided desk sheet for sign-in
- Managed office logistics by scheduling appointments, maintaining files and collecting payments
- Promptly answered multi-line phone system and greeted callers enthusiastically
- Obtained payments from patients and scanned identification and insurance cards
- Scheduled appointments for doctor visits and procedures using desktop calendar software
- Scheduled, rescheduled and handled cancelled appointments for patients
- Authorized drug refills and provided detailed prescription information to pharmacies
- Trained new staff on quality control procedures
Medical Assistant
Fertility And Surgical Associates Of California
Thousand Oaks, CA
11.2014 - Current
- Obtained accurate medical histories from patients, highlighting critical information
- Collaborated with medical and administrative personnel to maintain a patient-focused, engaging and compassionate environment
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus
- Prepared initial patient charts for admission
- Explained procedures to patients to reduce anxieties and increase patient cooperation
- Escorted patients to examination rooms
- Maintained detailed records of test results by entering data and patient information into computer
- Submitted prescriptions to pharmacy via phone, fax or web
- Oriented and trained new staff on proper procedures and policies
- Moved transducer over specified area of body to produce images
- Attended required training, education and meetings
- Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed
- Obtained all prescribed laboratory testing
- Performed clerical duties, such as word processing, data entry, answering phones and filing
- Collected histories, vitals and current compliants via patient interviews
Education
Diploma - Medical Assistant
Everest College
Reseda, CA10.2014
Skills
- Data entry proficiency
- Invoice processing
- Customer service
- Accuracy and precision
- Professionalism and ethics
- HIPAA compliance
- Medical terminology knowledge
- Phlebotomy
- Fluent in Spanish
Timeline
Billing Clerk
Fertility and Surgical Associates
06.2020 - Current
Medical Receptionist
Fertility And Surgical Associates Of California
01.2018 - Current
Medical Assistant
Fertility And Surgical Associates Of California
11.2014 - Current
Diploma - Medical Assistant
Everest College
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