Marivic Baoas
Honolulu,HI
Summary
I am a high-performing individual with a desire to take on new challenges. With a strong work ethic, adaptability and exceptional interpersonal skills, I apply my knowledge in handling extremely sensitive and critical situations. From personnel's dealing with theft, suicide attempts, physical/verbal harassment, psychiatric evaluation and many more situations that I have encountered in the 6+ years while in the law enforcement and security field. I am a seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Being trained in multiple weapons, defensive tactics and conflict de-escalation techniques allows me to be highly observant and diligent with a strong attention to detail and excellent problem-solving abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Guard Officer
Department of Defence
Honolulu, HI
06.2022 - Current
- Secure and manned navy installations Entry Control Points (ECP) including pier access points and restricted areas
- Trained to identify fraudulent identification and prevent unauthorized access via physical identification or utilizing Defense Biometric Identification System (DBIDS) scanner.
- Deterred more than a 1,000 vehicles from coming in to the secure Navy installations Entry Control Points (ECP) without proper credentials.
- Participate in daily guard mount to maintain knowledge of use of force continuum, deadly force and circumstances, definition and justification of deadly force,weapon ranges, chain of command, , Pre-Planned Responses (PPR) and Standard Operating Procedures (SOP)
- Attended annual training sessions to maintain proficiency in law enforcement techniques.
- Lawfully conduct proper pat-down and thorough searches of individuals suspected of smuggling contraband on their person, items and vehicles.
- Trained to tactically respond in active-shooter situations, and to respond to medical emergencies by coordinating with state and federal law enforcements and other emergency reponders
- CPR/AED/BLS trained
- Operated Final Denial Barriers during post inspection.
- Emergency Vehicle Operation Course (EVOC) certified to operate patrol vehicles, do proper effective maneuvers, and utilize siren and PA systems
- Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at every Entry Controlled Points (ECP).
- Protect installation personnel from injury and death, safeguard Navy installation resources, and enforcement of all base regulations.
- Participated in multiple drills designed to test safety protocols in case of an emergency situation. Received a "Bravo Zulu" and a challenge coin during FEP and RAZ for doing an outstanding job in my role during drills and tests.
- Participated in almost a dozen Job Fair to recruit and scout potential new workers for Joint Base Pearl Harbor Hickam.
- Performed inspections of work areas to ensure safety standards are met and maintained.
- Conduct lawful warrant less seizures of restricted and prohibited items categorized as contraband in compliance with Uniform Code of Military Justice (UCMJ) Search Authority.
- Completed required shift logs and reports daily, highlighting routine activities, suspicious circumstances and critical incidents.
- Conduct private and military vehicle inspections utilizing Defense Biometric Identification System (DBIDS) scanner to process incoming and outgoing traffic
- Supported positive relationships between community leaders and general public by demonstrating courteous and cooperative behavior when interacting with citizens and visitors.
Security Officer
Queens Medical Center
Honolulu, HI
05.2019 - 05.2022
- Followed prescribed Standard Operating Procedures for basic and emergency responses
- Protected company's property and staff by maintaining a safe and secure environment
- Reported safety concerns, security breaches and unusual circumstances verbally and in writing
- Maintained liaison with applicable law enforcement and regulatory bodies
- Handled emergency situations efficiently and effectively at client site
- Patrols the buildings and grounds of The Queen's Medical Center (QMC) as well as the outlying properties to provide a safe and secure environment for patients, visitors, employees, medical staff and the protection to property.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Investigated all reported incidents of theft or vandalism on premises.
- Confirmed visitor identification prior to granting entry into the building.
- Conducted dozens of fire drills and inspected fire extinguishers to ensure they were properly charged and operational.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Asset Protection Associate
Macys
Honolulu, HI
06.2018 - 10.2019
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention
- Reached out and established relationships with local law enforcement agencies as needed
- Identified and resolved 100+ crime cases in partnership with local law enforcement agencies.
- Maintained safety and security of premises, visitors and employees
- Completed patrols of store aisles to provide a visible deterrent and check for criminal activity
- Produced over 150 well-written reports detailing shoplifting and attempted theft
- Controlled reduction of loss inventory by protecting company assets
- Reviewed CCTV footage to obtain evidence of theft and analyzed data from various sources in order to identify patterns of criminal activity.
- Conducted investigations related to inventory discrepancies and shrinkage control.
- Provided assistance in the training of new hires on asset protection procedures.
- Participated in weekly meetings with management teams to discuss loss prevention topics.
- Implemented preventative measures such as signage or employee training sessions aimed at deterring theft or fraud.
Sales Associate
Macy's Finishline
Honolulu, HI
11.2017 - 06.2018
- Assisted team members when necessary in handling cash registers, organizing inventory rooms, labeling products and cleaning up
- Stock, replenish and organize inventory with accuracy and efficiency
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Suggested ideas for improving store operations and increasing profits.
- Answered incoming telephone calls to provide store, products and services information.
- Answered product questions with up-to-date knowledge of sales and promotions.
Greeter
Platinum Limousine
Honolulu, HI
06.2017 - 12.2017
- Assisted in directing customers to appropriate service areas or personnel.
- Communicated regularly with airline personnel regarding flight delays, cancellations, and other changes.
- Unloaded vehicles, and carried luggage's and items out of the gates for customers.
- Maintained friendly and professional customer interactions.
- Politely greeted incoming passengers and provided direction to seat locations to facilitate the boarding process.
- Referred guests to local restaurants and recommended attractions in the area.
- Followed company regulations and rules promoting a safe environment for both travelers and employees.
- Provided wheelchair assistance to elderly and disabled passengers when requested.
Sales Associate
Zumiez
Honolulu, HI
07.2015 - 04.2019
- Assisted customers in all aspects of service fulfillment
- Worked with management to ensure stockroom and stockroom activities meet all requirements
- Effectively communicated with customers, peers and management
- Complied with store policies including but not limited to those concerning attendance and tardiness
- Proactively identified and solved complex problems that impacted operations management and business directions
- Promoted product quality, value and style to Influence customer buying decisions.
- Processed transactions using a point-of-sale system.
- Built relationships with customers to encourage repeat business.
- Handled customer complaints in a professional manner.
- Scheduled shifts for fellow associates during peak traffic times.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Trained new team members in cash register operation, stock procedures and customer services.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Education
CNIC Navy Security Guard Training Course
Joint Base Pearl Harbor-Hickam, HI08.2022
High School Diploma -
Kaimuki High School
Honolulu, HI05.2017
Skills
- Emergency Response
- Access Control
- De-Escalation Techniques
- Exceptional problem solver
- Defensive driving training
- Problem-Solving
- Multi-tasking strength
- Building rapport
- Excellent communication skills
- Strategic Planning
Certification
- BLS/CPR/AED Certification
- Emergency Vehicle Operations Course
- Cyber Awareness 2023
- FEMA Certifications
- M18 Service Pistol Course.
- M9 Service Pistol Course.
- M500 Service Shotgun Operator Training Course.
- M16A3/M4A1 Service Rifle Operator Training Course.
Accomplishments
- S.T.E.M Honors
- Engineering Honors
- AVID Honors
- Awarded and recognized for apprehending a driver suspected of a DUI in Nimitz ECP
- Awarded a challenge coin and was recognized with a "Bravo Zulu" by FEP inspectors during FEP drill.
Languages
English
Professional
Tagalog
Professional
Timeline
Guard Officer
Department of Defence
06.2022 - Current
Security Officer
Queens Medical Center
05.2019 - 05.2022
Asset Protection Associate
Macys
06.2018 - 10.2019
Sales Associate
Macy's Finishline
11.2017 - 06.2018
Greeter
Platinum Limousine
06.2017 - 12.2017
Sales Associate
Zumiez
07.2015 - 04.2019
CNIC Navy Security Guard Training Course
High School Diploma -
Kaimuki High School