Marixa Diaz
Houston,TX
Summary
Objective:
To obtain a position that will utilize my knowledge and skills, with advancement opportunities.
Summary of Qualifications Bilingual ( Fluent in Spanish ) Ability to prioritize and work in a fast paced environment Well oriented in customer service Proven ability to budget time
Overview
7
7
years of professional experience
Work History
Dental Assistant
SUNRISE DENTAL
07.2019 - 07.2022
- Support dental care delivery by preparing treatment room, patient, instruments, and materials
- Prepare treatment room for patient by following prescribed procedures and protocols
- Readies patient for dental treatment by welcoming, comforting, seating, and draping patient
- Provide information to patients and employees by answering questions and requests
- Assemble instrumentation by sterilizing and delivering instruments to treatment area, positioning instruments for dentist's access, suctioning, and passing instruments
- Educate patients by giving oral hygiene, plaque control, and postoperative instructions
- Document dental care services by charting in patient records
- Maintain patient confidence and protect operations by keeping information confidential
- Maintain safe and clean working environment by complying with procedures, rules, and regulations
- Protect patients and employees by adhering to infection-control policies and protocols
- Maintain dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies
- Conserves dental resources by using equipment and supplies as needed to accomplish job results
Customer Service
COX HARDWARE
09.2018 - 06.2019
- Greeted customers
- Assisted customers with any questions they may have and helped them locate items
- Maintained the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe
- Learned about products using our tools, and provided information to customers in order to sell a project
- Had the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, Multi-tasked to ensure that customers from up to five tables received their food efficiently
- Balanced daily checks and sales reports
- Kept accurate records of work for inventory control and accountability
Manager
WIC Grocery Store/Grocery Services
09.2015 - 05.2017
- Greeted and assisted customers while ringing up items for purchase
- Identified associate, customer, and/or supplier concerns
- Maintained quality and safety standards in area of responsibility
- Verified/balanced register till at the beginning and at the end of shift
- Handled purchases in cash, credit cards, and ATM debit, and WIC per company policy
- Answered phones
- Placed orders when inventory was low
- Shipping and receiving of orders
- Kept inventory of merchandise and placed orders when needed
Education
GED -
GED
Houston, TX01-2019
Skills
- MICROSOFT WORD
- EXCEL
- OUTLOOK EXPRESS
Languages
Spanish
Native or Bilingual
Timeline
Dental Assistant
SUNRISE DENTAL
07.2019 - 07.2022
Customer Service
COX HARDWARE
09.2018 - 06.2019
Manager
WIC Grocery Store/Grocery Services
09.2015 - 05.2017
GED -
GED
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