Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Mariya Burkard

Colorado Springs,Colorado

Summary

Dedicated employee with a strong customer service background and positive attitude. Skilled in multiple languages, able to connect with diverse cultures. Seeking opportunities to make a difference.

Overview

11
11
years of professional experience

Work History

Flight Attendant

Condor Fluggeselschaft GmbH
Frankfurt Am Main, Germany
03.2019 - 11.2019
  • Administered and coordinated emergency procedures or care, enhancing onboard safety.
  • Anticipated needs of passengers to enhance comfort and promote enjoyable flight.
  • Observed passengers for intoxication or possible threat to safety.

Flight Attendant

SunExpress Deutschland GmbH
Frankfurt Am Main, Germany
10.2015 - 03.2019
  • Administered and coordinated emergency procedures or care, enhancing onboard safety.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Observed passengers for intoxication or possible threat to safety.
  • Followed safety, passenger and supply pre-flight checklists.

Flight Attendant

LGW Luftfahrtgesellschaft GmbH
Dortmund, Germany
01.2015 - 10.2015
  • Administered and coordinated emergency procedures or care, enhancing onboard safety.
  • Demonstrated safety equipment and procedures to meet FAA guidelines.
  • Observed passengers for intoxication or possible threat to safety.
  • Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.

Business HR Manager

PD Premium Diensleistungeng
Frankfurt Am Main, Germany
06.2013 - 01.2015
  • Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
  • Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
  • Anticipated and responded to emerging business needs by serving as change advocate.

Hotel Manager

Airport Domizil Hotel
Moerfelden-Walldorf, Germany
04.2010 - 06.2014
  • Mentored new employees, demonstrating best methods for servicing clients and guests.
  • Managed budget and expenditures, supplies and renovations and drove operations to meet sales and profit margins.
  • Optimized room rates to gain maximum occupancy figures, improving revenue growth and increasing market share.

Hotel Manager

DawsonFalls Hotel
Taranaki, New Zealand
10.2008 - 03.2010
  • Made recommendations for salary and wage increases based on performance reviews.
  • Managed budget and expenditures, supplies and renovations and drove operations to meet sales and profit margins.
  • Optimized room rates to gain maximum occupancy figures, improving revenue growth and increasing market share.

Education

International Relationship - International Relationship And Law

Odessa National University By Mechnikov
Mykolaiv, Ukraine
07-2009

Skills

  • FAA Regulations
  • Flight safety
  • Regulatory Compliance
  • Emergency Response Coordination
  • Administrative tasks
  • Schedule Management
  • Relationship Management
  • Public interaction
  • Emergency Situations Management
  • Conflict Mediation
  • Team Oversight
  • Public Speaking
  • Verbal and written communication

Languages

Russian
Native/ Bilingual
Ukrainian
Native/ Bilingual
German
Full Professional

Timeline

Flight Attendant

Condor Fluggeselschaft GmbH
03.2019 - 11.2019

Flight Attendant

SunExpress Deutschland GmbH
10.2015 - 03.2019

Flight Attendant

LGW Luftfahrtgesellschaft GmbH
01.2015 - 10.2015

Business HR Manager

PD Premium Diensleistungeng
06.2013 - 01.2015

Hotel Manager

Airport Domizil Hotel
04.2010 - 06.2014

Hotel Manager

DawsonFalls Hotel
10.2008 - 03.2010

International Relationship - International Relationship And Law

Odessa National University By Mechnikov

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Mariya Burkard