Mariya Denisenko
Fremont,CA
Summary
Ambitious, career-focused jobseeker, ready to obtain a position with your company. Detail oriented security guard with over 4 years experience in customer service, reception, and maintaining order & safety. Background includes monitoring surveillance, training team members in standard protocol, and evaluating team members on post checks. Excellent observational, problem solving, and decision making skills. Swiftly adapts to new environments, demands, and priorities ensuring clientele satisfaction.
Overview
7
7
years of professional experience
Work History
Security Guard
Allied Universal Security Services
San Jose, CA
02.2020 - Current
- Oversaw a team of security officers; Managed post checks and performance evaluations as a ‘Mobile Inspector’ for the SJ Branch
- Trained other security guards on site specified procedures
- SOC experience - monitored CCTV, answered alarms, investigated disturbances, submitted incident and daily activity reports, issued badges and access, communicated with security team through radio, mobile phone, & security codes
- Patrolled buildings, grounds, and worksites on foot and by mobile vehicle
- Assisted employees, vendors, contractors, and visitors with badging & any questions or concerns
- Oversaw that all employees follow company rules, policies and regulations
- Worked various job sites: major companies, company events, banks, hospitals, hotels, residential areas, shopping centers, fire watches, etc.
- One year of asset protection for luxury retail stores in Los Angeles: LV, Loewe, Gucci, YSL, and Chanel
Front Desk Associate
Petsmart Pethotel
Fremont, CA
01.2018 - 01.2020
- Assisted large volume of customers with purchases and any questions regarding the hotel, benefits, or programs
- Maintained customer satisfaction with forward thinking strategies focused on customers needs and resolving concerns
- Took reservations over phone, in person, and via computer and provided confirmation information
- Cultivated strong relationships with guests and customers
- Coordinated events and meetings for staff and clientele
Education
American High School
Fremont, CASkills
- Interpersonal Skills
- Knowledge of Security Operations & Procedure
- Adaptability & Flexibility
- Goal Oriented
- Professional Verbal & Written Communication
References
Beatriz Aviles
Phone: (408) 510-4940
Email: Beatriz.Avilez@aus.com
-Account Manager AUS SJ Branch
Michael Tully
Phone: (408) 221-9209
Email: Michael.Tully@aus.com
-Director Operational Excellence
Jonathan Guevara
Phone: (323) 914-4132
Email: Jonathan.Guevara@aus.com
-Account Manager AUS WLA Branch
Timeline
Security Guard
Allied Universal Security Services
02.2020 - Current
Front Desk Associate
Petsmart Pethotel
01.2018 - 01.2020
American High School