Summary
Overview
Work History
Education
Skills
References
Awards
Languages
Work Availability
Work Preference
Timeline
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Mariya Medeiros

Summary

Results-driven business professional with a proven track record in driving impactful decisions. Strong focus on team collaboration and adaptability to changing needs. Expertise in analyzing complex data to drive strategic initiatives. Keen ability to translate complex data into actionable insights. Reliable and goal-oriented with a commitment to excellence in every project. Seeking a position with a company that offers ample career growth opportunities for long-term employment advancement.

Overview

9
9
years of professional experience

Work History

Classified Instructional Substitute Teacher

Natomas Unified School District
11.2023 - Current
  • Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth
  • Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs
  • Enhanced student engagement by implementing interactive teaching methods and prepared daily instructional plans
  • Encouraged critical thinking and problem-solving skills through project-based learning activities
  • Maintained accurate records of student attendance, grades, and progress reports, ensuring timely submission to administration for reporting purposes
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies

Cocktail Server

Chevys Fresh Mex
06.2021 - 08.2023
  • Supported a positive work culture through effective communication and teamwork among colleagues across various departments within the establishment
  • Increased repeat clientele by building rapport with patrons and anticipating their preferences
  • Adapted to fast-paced environment, maintaining high-quality service during rush hours and special events
  • Boosted sales during promotional events by effectively communicating special offers and recommendations to guests
  • Managed cash transactions accurately, ensuring proper handling of payments and tips
  • Coordinated with event planners for private parties, tailoring service to meet specific client needs and preferences
  • Resolved customer complaints with empathy and professionalism, turning potential negative experiences into positive ones

Student Assistant

Department of Managed Health Care
11.2020 - 05.2021
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized
  • Coordinated employee training programs to promote professional development and skill enhancement
  • Proctored a Zoom session for all staff to review monthly training sessions
  • Managed training office inbox of incoming employee requests
  • Reduced employee turnover, implementing targeted retention strategies and feedback mechanisms
  • Ran monthly reports on mandatory trainings into an Excel spreadsheet

Student Assistant

Covered California
08.2020 - 11.2020
  • Warehouse monitoring and maintenance
  • Executed facility services task such as processing mail, and shipping/receiving
  • Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly
  • Assists with incoming invoices and recorded information in FI$Cal
  • Facilitated accurate inventory tracking by conducting regular audits and maintaining up-to-date records in the database system
  • Inspected incoming and outgoing shipments to identify discrepancies with records
  • Responded promptly to vendor and purchaser inquiries regarding order status, providing exceptional service while resolving any issues that arose

Student Assistant

Secretary of State (SOS)
11.2019 - 08.2020
  • Worked in Business Program Division (BPD) assisting with tracking and sorting mail disbursements
  • Collaborated with cross-functional teams to ensure seamless execution of projects, achieving target deadlines
  • Reviewed and updated program policies, ensuring compliance with industry standards and regulations
  • Used Teale database system for inputting customer corporation establishment information
  • Handled Election and Business Entity mail
  • Tracked LLC business information on a timely deadline in detailed batches to deliver quick processing through the OBE database
  • Managed several projects within business entities to assist with tracking various types of forms

Student Assistant

Department of General Services (DGS)
07.2018 - 10.2019
  • Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary
  • Converted web pages into ADA compliance
  • Responsible for setting up weekly meetings and completing meeting recaps
  • Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems
  • Input legal PRA hard-copy files into Share-Point database
  • Assisted with filing legal protests and NCB files
  • Created projects in Excel, Microsoft Word, and Outlook
  • Edited Broadcast Bulletin web pages for the desired team

Customer Service Associate, Salesperson, Gift Registry Consultant

Bed Bath and Beyond
08.2016 - 11.2018
  • Maintained a clean and organized store environment, enhancing customer shopping experience
  • Handled cash register operations accurately, minimizing discrepancies while reconciling daily financial reports
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering long-term relationships with clients
  • Demonstrated adaptability when assigned multiple tasks such as cashiering duties or assisting in other store departments as needed
  • Trained new employees on company policies, procedures, and best practices in retail customer service delivery
  • Met monthly quotas for selling promotional items as directed by store corporate

Education

Bachelor's degree - Communication Studies

California Sacramento State University
Sacramento, CA
05-2021

Skills

  • Excellent communication
  • Interpersonal skills
  • Organizational skills
  • Ability to learn new tasks quickly
  • Intuitive
  • Engaging
  • Team Player
  • Resourceful
  • Self-motivated
  • Diligent
  • Dependable

References

Available Upon Request

Awards

  • Recognized by the National Honor Society for having a 3.5 GPA and above.
  • Sacramento State Dean's honor list (2019-2021).

Languages

English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

HybridRemote

Important To Me

Career advancementHealthcare benefitsWork from home optionPaid time off

Timeline

Classified Instructional Substitute Teacher

Natomas Unified School District
11.2023 - Current

Cocktail Server

Chevys Fresh Mex
06.2021 - 08.2023

Student Assistant

Department of Managed Health Care
11.2020 - 05.2021

Student Assistant

Covered California
08.2020 - 11.2020

Student Assistant

Secretary of State (SOS)
11.2019 - 08.2020

Student Assistant

Department of General Services (DGS)
07.2018 - 10.2019

Customer Service Associate, Salesperson, Gift Registry Consultant

Bed Bath and Beyond
08.2016 - 11.2018

Bachelor's degree - Communication Studies

California Sacramento State University

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Mariya Medeiros