Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mariya Yatskiv

Cleveland,OH

Summary

Accomplished HR/Payroll Coordinator and Salon Manager with a proven track record at Palmieri Enterprise and Dino Palmieri Salon. Expert in customer service, enhancing staff productivity and client retention through innovative strategies. Skilled in staff management, ensuring compliance and driving business growth through effective leadership and financial oversight.

Overview

9
9
years of professional experience

Work History

HR/Payroll Coordinator

Palmieri Enterprise
02.2021 - Current
  • Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
  • Ensured accurate payroll disbursements by closely monitoring tax deductions, benefit deductions, and garnishments.
  • Completed bi-weekly payroll for 86 employees.
  • Maintained compliance with federal and state regulations by staying up-to-date on labor laws and tax codes related to payroll.
  • Facilitated seamless onboarding of new hires by providing comprehensive training on timekeeping and payroll policies.

Salon Manager

Dino Palmieri Salon
04.2018 - 02.2021
  • Oversaw employee performance, facility cleanliness, and sales.
  • Built business through commitment to excellent customer service, resulting in customer loyalty and retention.
  • Managed financial aspects of the salon, including budgeting, payroll processing, and inventory management.
  • Increased staff productivity by providing ongoing training, motivation, and performance evaluations.
  • Oversaw staff recruitment efforts to ensure a diverse team of talented professionals was assembled for the salon''s success.
  • Developed successful marketing initiatives to attract new clients and retain existing ones through social media campaigns and promotional offers.

Front Desk Coordinator

Dino Palmieri Salon
02.2015 - 04.2018
  • Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
  • Served as point of contact for clients, fulfilled requests and resolved conflicts within customer service department and forwarded all other inquiries to appropriate department and personnel.
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
  • Assisted in training new staff members on front desk procedures and company policies.
  • Developed strong relationships with clientele, fostering loyalty and repeat business.

Education

High School Diploma -

Brunswick High School
Brunswick, OH
2015

Skills

  • Leadership
  • Customer Service Management
  • Call and Email Sales
  • Organized
  • Time Management
  • Technology Proficiency

Accomplishments

Founded and established Aim Ukraine, a 501(c)(3) nonprofit.

Timeline

HR/Payroll Coordinator

Palmieri Enterprise
02.2021 - Current

Salon Manager

Dino Palmieri Salon
04.2018 - 02.2021

Front Desk Coordinator

Dino Palmieri Salon
02.2015 - 04.2018

High School Diploma -

Brunswick High School

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Mariya Yatskiv