Mariyah Duncan
Lead Starbucks Barista
Allen,Tx
Summary
Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
6
6
years of professional experience
24
24
years of post-secondary education
Work History
Barista (Lead Barista)
Starbucks(Kroger)
10.2022 - Current
- Opened the store and set up a display case,register,teas and espresso bar.
- Greet customers with smiles and ask about new drinks.
- Make drinks to each customer's liking at a fast pace but efficient
- Order supplies and make sure we are fully stocked
- Take mobile orders and walk in customers.
- Sanitize dishes every 4 hours.
- Keep work station clean all shift
- Pull pastries and sandwiches from the freezer and date them and organize them.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Train new employees.
- Fill out order for more food and supplies
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Controlled line and crowd with quick, efficient service.
Kids Club Teacher
Kids Club
02.2024 - 06.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Caregiver
Visiting Angels
05.2021 - 02.2022
- Assist clients with day to day activites.
- Companionship.
- Grocery shop and make meals during the day.
- Driving clients to doctor appointments.
- Make sure clients are taking medicine at certain times and hydrated.
- Overnight clients help them get to the bathroom, and have assistance with cleaning.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Kid Daycare
Texas Family Fitness
06.2021 - 12.2021
- Check in and turn on the TV when I first get in.
- Check in the kids as they come in.
- Keep kids entertained and safe as parents work out.
- Rotate different movies every few hours.
- Check name tags and computers when dismissing each kid to their parents.
- Clean toys and all surfaces with sanitizer when kids go home.
- Managed time efficiently in order to complete all tasks within deadlines.
Sales Associate
Forever 21
06.2019 - 12.2019
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Education
High school Diploma -
Allen High School
Diagnostic Medical Sonography - Medical Sonography
Collin County Community College District
Plano, Tx 05.2001 - Current
Skills
Verbal and written communication
Attention to detail
Cleanliness
Adaptive and creative
Team collaboration
Hospitality service expertise
Problem-solving
Excellent memory
Problem solving
Organized
Compassionate/ Empathetic
Time management
Customer Service
Cash handling
Friendly and outgoing
Team player
Timeline
Kids Club Teacher
Kids Club
02.2024 - 06.2024
Barista (Lead Barista)
Starbucks(Kroger)
10.2022 - Current
Kid Daycare
Texas Family Fitness
06.2021 - 12.2021
Caregiver
Visiting Angels
05.2021 - 02.2022
Sales Associate
Forever 21
06.2019 - 12.2019
Diagnostic Medical Sonography - Medical Sonography
Collin County Community College District
05.2001 - Current
High school Diploma -
Allen High School