Mariyah Kumor
DeLand,FL
Summary
Proven Cashier/Food Server with a track record of excellence at Arbys Restaurant, I excel in customer service and cash register operation, enhancing customer satisfaction and streamlining payment processes. Skilled in both merchandise restocking and fostering a positive work environment, I significantly contribute to operational efficiency and team morale.
Overview
3
3
years of professional experience
Work History
Cashier/Server Assistant
Dunkin’ Donuts
DeBary, Florida
06.2021 - 10.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Discounted purchases by scanning and redeeming coupons.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Processed customer payments quickly and returned exact change and receipts.
- Counted and balanced cashier drawers.
- Maintained work area and kept cash drawer organized.
- Welcomed customers, offering assistance to help find store items.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Built and maintained productive relationships with employees.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Answered customers' questions and provided information on store procedures or policies.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Offered customers carry-out service at completion of transaction.
- Greeted guests and answered any questions they had about the menu.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Organized menus, silverware, and condiments at each table prior to seating guests.
- Restocked bar items such as napkins, straws, cups and glassware as necessary.
- Maintained cleanliness of dining area by wiping down tables after each seating.
- Followed health code standards while handling food and beverage items.
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Ensured that all utensils were sanitized properly before use.
Cashier/Food Server
Arbys Resturant
Orange City, Florida
05.2023 - 08.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed sales transactions to prevent long customer wait times.
Education
High School Diploma -
Deltona High School
Deltona, FL05-2024
Skills
- Cash Register Operation
- Payment Collection
- Customer Service
- Product Recommendations
- Product restocking
- Payment Processing
- Returns processing
- Cash Handling
- Merchandise Restocking
- Time management skills
- Cash Drawer Balancing
- Daily Reporting
- Complex Problem-Solving
- Ordering and stocking
- Purchase assistance
- Refund handling
- Cleaning and sanitizing
- Merchandise exchange
- Product Knowledge
- Order Packaging
- Money Handling
- Written and verbal communication
- Customer Assistance
- Cash handling and management
- Staff Training
- Cash register systems
- Order Taking
- Credit and cash transactions
- Positive work ethic
- Positive work environment
Timeline
Cashier/Food Server
Arbys Resturant
05.2023 - 08.2024
Cashier/Server Assistant
Dunkin’ Donuts
06.2021 - 10.2024
High School Diploma -
Deltona High School