Mariyah Leggitt
Topeka,KS
Summary
Compassionate counselor skilled in ensuring client safety and supervision, with extensive experience in youth systems and trauma-informed care. Proven ability to develop effective treatment plans tailored to individual needs. Prepared to embrace new challenges in a career-oriented role that prioritizes client well-being and resilience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Youth Counselor
Florence Crittenton Services
Topeka, KS
08.2020 - Current
- Facilitate therapeutic groups and activities.
- Regular headcounts ensure the safety of all clients.
- Counsel clients one-on-one and in groups.
- Provide feedback to clients, and to other members of the treatment team, to shape the treatment plan.
- Responding to the needs of the clients, and working toward achieving clients' goals.
- Provide de-escalation techniques and encourage clients to utilize coping skills through co-regulation
- Documented detailed case notes efficiently, maintaining confidentiality while adhering to the reporting protocols set forth by the organization.
- Coached youth in conflict resolution skills, reducing incidents of aggression, and improving peer relationships.
Shift Supervisor
Plato's Closet
Topeka, KS
10.2015 - 01.2022
- Handled returns and exchanges professionally, maintaining positive relationships with guests, while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted guests with purchases, ensuring accurate transactions, and efficient payment processing.
- Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Guest Advocate
Target
Topeka, KS
12.2019 - 09.2020
- Troubleshoot and resolve issues with cash registers, card scanners and printers
- Helped customers find specific products, answering questions and offering advice
- Motivated team members to complete assigned tasks and perform at exceptional levels
- Assisted store management with meeting standards of service and quality in daily operations
- Performed store opening and closing procedures, including setting up registers and checking products
- Answered and resolved customer questions and concerns
- Trained newly hired employees on POS system, buying, returns and created training manual for all sales associates to use as reference guide
Receptionist Assistant
Emporia State University
Emporia, KS
08.2018 - 01.2019
- Met incoming residents with a professional approach, and provided friendly, knowledgeable assistance.
- Sorted incoming mail and directed it to the correct personnel each day.
- Gathered, sorted, distributed, and sent mail and packages.
- Kept the reception area clean and organized to offer a positive first impression to every resident.
- Maintained a friendly and welcoming environment to satisfy residents' needs.
Education
Some College (No Degree) - Social Work
Washburn University
Topeka, KSSome College (No Degree) - Elementary Education
Emporia State University
Emporia, KSHigh School Diploma -
Topeka High School
Topeka, KS05-2017
Skills
- Crisis intervention
- Strong multitasking
- Effective communication
- De-escalation techniques
- Client engagement
- Conflict mediation
Certification
- SCM certified
Affiliations
- Faith & Work Series Scholarship Recipient - The Greg Brenneman Series
- Executive Secretary - Emporia State Panhellenic Association
- Vice President -Emporia State Green Club
- Vice President - Emporia State Homecoming Committee
- Volunteer - Special Olympics of Kansas
Timeline
Youth Counselor
Florence Crittenton Services
08.2020 - Current
Guest Advocate
Target
12.2019 - 09.2020
Receptionist Assistant
Emporia State University
08.2018 - 01.2019
Shift Supervisor
Plato's Closet
10.2015 - 01.2022
Some College (No Degree) - Social Work
Washburn University
Some College (No Degree) - Elementary Education
Emporia State University
High School Diploma -
Topeka High School
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