Mariyam Maahin
Dallas,TX
Summary
- Certified in various Palo Alto Certifications - PCNSE (ID: PAN00270923) and PSNSA (ID: PANW00116297).
- Expertise in Network Security Concepts and Practices, Palo Alto CDSS, AIOps, Cloud Computing Concepts.
- Experience in Palo Alto as a Customer Success Engineer.
- Bachelor's in Software Engineering (B.E) with a strong foundation in software and security with solid mathematical and problem solving skills.
- Team-player with a self-motivating attitude.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Success Engineer - NGFW
Magnit Global Inc.
10.2023 - Current
- In-depth knowledge and experienced in Palo Alto Next-Generation Firewalls, security policies, threat prevention profiles, VPNs, and SSL decryption
- Conducting comprehensive onboarding sessions and ensuring customers are proficient in utilizing Palo Alto NG firewall features and functionalities to enhance their security
- Actively engaging in utilizing Strata Cloud Manager to efficiently oversee and monitor security subscriptions and pulling health checks to get assessments of FW providing our customers insights of their networks
- As part of CSE team, AIOps is leveraged in Strata Cloud Manager to perform proactive security checks for NGFWs, manage deployment-health and security checks for PAN-OS ensuring robust security measures
- Collaborating with the TAC - Technical support teams to address and resolve customer issues promptly and maintaining a high level of customer satisfaction
- Streamlining CDSS (Cloud-Delivered Security Services) reporting for proactive firewall maintenance including tracking end-of-life dates, license renewals, and certificate expirations across devices.
IT Support Engineer
Creative House Scaffolding LLC
06.2017 - 05.2018
- Manage the IT Infrastructure, cater to the internal Service requests- setting up workstations, Operating Systems
- Primarily supporting the requests from Sales Team to input the orders in inventory management system
- Worked on CSS and HTML in supporting the in-house inventory management tool
- Installed and configured software applications and tested solutions for functionality
- Documented the code and maintained confluence pages for the team.
Education
Network Security Boot Camp by Palo Alto Networks -
11.2023
Firewall - Troubleshooting EDU-330 by Palo Alto Networks - undefined
10.2023
Bachelor's in Engineering (B.E.) - Information and Technology Engineering
Visvesvaraya Technological University - VTU
Karnataka, India06.2015
Skills
- Palo Alto Networks Next-Generation Firewalls
- Strata Cloud Manager
- Network Security
- SSL Decryption
- Cloud Delivered Security Services
- Sales Force
- JIRA
- Gainsight
Certification
PCNSA (Palo Alto Networks Certified Network Security Administrator)
PCNSE (Palo Alto Networks Certified Network Security Engineer)
Timeline
Customer Success Engineer - NGFW
Magnit Global Inc.
10.2023 - Current
IT Support Engineer
Creative House Scaffolding LLC
06.2017 - 05.2018
Network Security Boot Camp by Palo Alto Networks -
Firewall - Troubleshooting EDU-330 by Palo Alto Networks - undefined
Bachelor's in Engineering (B.E.) - Information and Technology Engineering
Visvesvaraya Technological University - VTU
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