Mariyanna Love
New Orleans,LA
Summary
Caring, skilled and passionate about positively impacting programs and helping participants by providing expert support. Familiar with Microsoft and always looking for ways to improve operations and personalize assistance. Well-organized and resourceful with detail-oriented and conscientious approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Advocate
New Orleans Family Justice Center
08.2023 - Current
- Assist in the rehabilitation of domestic violence, sexual assault, human trafficking, bullying, and stalking victims
Store Manager
Finish Line, Inc
08.2020 - 08.2023
- Trained new employees in customer service, product knowledge, selling techniques, and company procedures
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Provided positive first impressions to customers by maintaining store visual appeal, engaging customers, and promoting merchandise
Administrative Assistant
Gibson Trucking
05.2019 - 08.2020
- Consulted with operators to ensure accurate and safe deliveries in a timely manner
- Coordinated with the office manager to identify issues and devise new procedures
- Provided administrative support: accurate date entry, preparing correspondence, and filing
Administrative Assistant
Clean Tank Solutions, LLC
05.2019 - 03.2020
- Generated and analyzed reports
- Conducted meetings using Power Point presentations
- Provided excellent customer service by accurately responding to over 100 phone calls and emails per day in a highly demanding call center environment
Assistant Manager
Skechers
08.2018 - 05.2019
- Hired, trained, and supervised 8-12 staff
- Organized advertising displays to increase sales by 8%
- Analyzed reports and reconciled all payment receipts to reduce discrepancies
- Conducted team meetings to set objectives and implement plans to exceed company goals
Assistant Manager
Save-A-Lot
05.2015 - 03.2018
- Hired, trained, and evaluated new employees
- Responsible for the supervision and payroll functions of 8-10 employees
- Exceeded sales goals by analyzing reports, identifying issues, and developing new procedures to improve customer's experience and loyalty
Administrative Assistant
Children Bureau of New Orleans
01.2013 - 10.2017
- Build rapport by engaging clients to increase and maintain patronage by over 90%
- Maintained confidentiality by implementing organizational policies to secure vital information through diligent data entry and filing
- Operated a multi-line phone system to provide excellent customer service and route calls accurately
Education
No Degree - Nursing Education
Delgado Community College
New Orleans, LA12.2025
High School Diploma -
Eleanor Mcmain Secondary School
New Orleans, LA05.2013
Skills
- Document filing
- Document Review
- Active Listening
- MS Office
- Multitasking Abilities
- Receptionist
Timeline
Advocate
New Orleans Family Justice Center
08.2023 - Current
Store Manager
Finish Line, Inc
08.2020 - 08.2023
Administrative Assistant
Gibson Trucking
05.2019 - 08.2020
Administrative Assistant
Clean Tank Solutions, LLC
05.2019 - 03.2020
Assistant Manager
Skechers
08.2018 - 05.2019
Assistant Manager
Save-A-Lot
05.2015 - 03.2018
Administrative Assistant
Children Bureau of New Orleans
01.2013 - 10.2017
No Degree - Nursing Education
Delgado Community College
High School Diploma -
Eleanor Mcmain Secondary School
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