Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Administrative Officer
BOOMERS INSURANCE SERVICES
DOWNEY, CA
09.2016 - Current
Efficiently managed various administrative tasks, including mail, couriers, faxes, and copying.
Scheduled conference rooms for various meetings
Handled phone inquiries and email responses, ensuring effective communication
Maintained office supply inventory by monitoring stock levels and placing orders
Ensured compliance by maintaining secure filing systems
Managed incoming calls with proficiency using a multi-line phone system.
Optimized calendar management for effective time utilization
Ensured accuracy of information through regular updates to activity logs.
Supported various special projects through collaboration with management
Utilized diverse search tools to obtain needed data promptly and precisely.
Medicare Insurance Agent
MULTIPLE CONTRACTS
Downey, CA
02.2016 - Current
Provided Medicare customers with guidance and assistance in selecting the most appropriate insurance plans.
Conducted research to ensure compliance with applicable regulations and laws governing Medicare insurance.
Formulated effective sales growth initiatives
Analyzed client needs and recommended suitable products to meet their requirements.
Guided clients through completing enrollment paperwork
Instructed customers on various insurance plan features available through company programs
Built relationships with existing customers to encourage renewals and referrals.
Attended industry-related seminars
Served as a point of contact between carriers and customers for any issues arising during policy implementation or renewal processes.
Explained eligibility details and affordability options to patients with kindness and respect.
Interacted with the senior population and conducted presentations at churches, centers, and homes to sell and promote Medicare products.
Education
High School Diploma -
PIUS X
GARDENDALE
06-1986
Skills
Documentation and control
Proposal Writing
Financial Compliance
Policy and procedure modification
Data Acquisition
Procedure Development
Database Management
Scheduling appointments
Relationship Building
Certification
ATTAINED MY LIFE AND HEALTH INSURANCE LICENSE
I AM CONTRACTED, APPOINTED AND CERTIFIED WITH MULTIPLE HEALTH INSURANCE CARRIERS