Marizel Ashby
Mississauga
Summary
Dedicated and results-driven Senior Manager with 13+ years of experience leading teams in the Supply Chain, Distribution, and Logistics industry. Proven ability to develop and execute strategic plans, manage large projects, and drive revenue growth, and cost control. Skilled and experienced in many WMS, TMS, and ERP systems, project management, team leadership, and communication. Successfully implemented and delivered operational advances that resulted in an increase in facilities and businesses, from a 150k SQFT footprint to 1.5 million SQFT within three years of employment, increasing revenue from an estimated $20 million to $80 million annually.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Success and Implementations Manager
Proactive Supply Chain Group
Seabrook
09.2023 - Current
- Negotiated vendor contracts, securing timely deliveries and achieving cost reductions.
- Ensured compliance with regulations and company policies in operations.
- Conducted performance reviews to evaluate team effectiveness and identify growth opportunities.
- Developed strategies enhancing customer satisfaction through targeted initiatives.
- Created monthly reports for senior management detailing operational performance metrics.
- Streamlined recruitment by scheduling interviews and conducting reference checks.
- Mentored team members to enhance job performance and skillsets.
- Implemented quality control measures reducing risk and maintaining standards.
VP of Operations
Advantech Supply Chain Solutions Inc.
Etobicoke
05.2019 - 07.2022
- Conducted financial analyses for project approvals by senior leadership.
- Established protocols for timely resolution of customer complaints and inquiries.
- Directed process improvement initiatives, enhancing productivity and profitability.
- Collaborated with executive team to formulate long-term organizational growth strategies.
- Developed operational strategies that improved efficiency and minimized costs.
- Created and monitored budgets for operational departments throughout fiscal year.
- Instituted policies ensuring consistent execution of operational objectives.
- Built relationships with internal stakeholders in HR, IT, Finance, and Marketing.
Operations Manager
Proactive Supply Chain Group
Etobicoke
12.2018 - 05.2019
- Supervised daily employee workflow to maximize productivity and uphold quality standards.
- Resolved customer complaints promptly, ensuring satisfaction remained optimal.
- Managed staffing needs through recruitment, selection, onboarding, and necessary disciplinary actions.
- Developed key performance indicators to measure process effectiveness.
- Implemented innovative cost-reduction strategies while maintaining high customer satisfaction.
- Analyzed production data to identify performance trends.
- Collaborated on strategic planning initiatives with the management team.
- Created detailed operational performance reports for individual departments.
Director Customer Service and Transportation
Keele Warehousing and Logistics
Brampton
07.2011 - 07.2018
- Negotiated agreements with external partners, enhancing terms for contractors and consultants.
- Collaborated with senior leadership to establish long-term organizational objectives.
- Developed and executed strategies to improve operational processes and efficiency.
- Implemented systems for tracking progress on key initiatives, ensuring accountability.
- Prepared board meeting presentations summarizing critical company developments.
- Reviewed internal reports to identify risks and potential cost savings opportunities.
- Led cross-functional teams in devising innovative solutions for complex challenges.
- Monitored market conditions and competitor activities to guide strategic decisions.
Education
Bachelor of Science - Information Technology
Computer Communication Development Institute
Philippines09-2009
High School Diploma -
San Rafael National High School
Philippines10-2005
Skills
- Vendor negotiation
- Regulatory compliance
- Performance evaluation
- Customer satisfaction
- Stakeholder engagement
- Decision-making
- Operations management
- Key performance indicators
- Policy development
- Budget management
- Process improvement
Certification
- Lean Six Sigma certificate
- Kanban and Kaizen certificate
- First-Aid Certificate
- HACCP
- TDG
- WHMIS
- Certified Supply Chain Professional
Timeline
Customer Success and Implementations Manager
Proactive Supply Chain Group
09.2023 - Current
VP of Operations
Advantech Supply Chain Solutions Inc.
05.2019 - 07.2022
Operations Manager
Proactive Supply Chain Group
12.2018 - 05.2019
Director Customer Service and Transportation
Keele Warehousing and Logistics
07.2011 - 07.2018
Bachelor of Science - Information Technology
Computer Communication Development Institute
High School Diploma -
San Rafael National High School
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