Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Medical Assistant/Receptionist
Progressive Feet, LLC
Oxon Hill, MD
05.2024 - Current
Checked patients in and out for appointments and collected co-payments.
Called patients to confirm scheduled appointments and obtain additional details.
Protected patients by observing strict HIPAA guidelines.
Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Delivered high-quality administrative and customer service to sustain patient and work flows.
Barista/Food Expeditor
DMH Company LLC
Washington, DC
03.2023 - 04.2024
Provided excellent customer service by responding to inquiries quickly and professionally.
Kept up-to-date records of sales transactions using point-of-sale systems.
Created promotional displays for advertising special events or promotions at the cafe.
Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
Barista/Crew Member
Wine & Butter Cafe & Market
Washington, DC
05.2021 - 09.2022
Managed morning rush of customers daily with efficient, levelheaded customer service.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Collected payments and provided accurate change.
Supported highest standards of conduct and service to support company reputation.
Barista/Cashier
7th St Hill Cafe
Washington, DC
10.2017 - 03.2020
Followed safety procedures while operating machinery such as grinders and espresso machines.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Monitored inventory levels of supplies and restocked when necessary.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.