Marjan Gjorka
Rio Grande Co
Denver,CO
1
Certification
5
years of professional experience
Dynamic Night Crew Lead at Rio Grande Co with a proven track record in enhancing team productivity and operational efficiency. Skilled in employee training and inventory management, I foster a positive work culture that reduces turnover and boosts customer satisfaction. Committed to safety and excellence, I implement process improvements that drive results.
Work History
Night Crew Lead
5 Years 4 Months- Supervised night crew operations to ensure efficient workflow and high-quality service delivery.
- Trained new team members on safety protocols and operational standards.
- Coordinated inventory management, ensuring accurate stock levels and prompt replenishment.
- Implemented process improvements that enhanced productivity and team performance.
- Conducted regular audits of equipment and supplies to maintain operational readiness.
- Resolved customer inquiries and issues promptly, maintaining high satisfaction levels.
- Enhanced team productivity by implementing efficient work schedules and task delegation.
- Promoted a positive work culture among team members that resulted in low employee turnover rates.
- Developed strong relationships with vendors, leading to more efficient deliveries and faster order processing times.
- Reduced end-of-shift discrepancies with thorough cash register audits and meticulous recordkeeping.
- Trained new night crew members on store policies, procedures, and best practices to optimize their performance.
- Maintained store cleanliness and organization, ensuring a safe and welcoming environment for customers.
Education
High School Diploma
Skills
Employee training
Workload management
Staff motivation
Strong leadership
Warehouse safety
Loading and unloading
Cleaning
Order picking
Shipping and receiving
Maintaining safety
Stocking shelves
Safety awareness
Heavy lifting
Pallet jack operation
Forklift operation
Inventory counts
Unloading trucks
Equipment operation
Customer relationship management
Stock rotation
Product restocking
Moving merchandise
Product inspection
Stock replenishment
Freight handling
Product rotation
Equipment monitoring
Stockroom maintenance
Inventory auditing
Merchandise display
Production documentation
Hazard prevention
Hand truck operation
Manual dexterity
Planogram execution
Cross-training
Shipment unloading
Cardboard compacting
Stocking products
Pallet building
Damage control
Moving boxes
Able to lift number lbs.
Teamwork
Teamwork and collaboration
Friendly and helpful
Customer service
Problem-solving
Honest and dependable
Time management
Reliable and responsible
Attention to detail
Customer assistance
Strong communication and interpersonal skills
Problem-solving abilities
Multitasking
Multitasking Abilities
Adaptable and flexible
Reliability
Excellent communication
Team cooperation
Organizational skills
Team collaboration
Team leadership
Creative thinking
Active listening
Effective communication
Adaptability and flexibility
Verbal and written communication
Positive customer engagement
Decision-making
Detail-oriented
Goal driven
Relationship building
Flexible hours
Organization
Inventory and stocking
Team building
Store organization
Certification
Forklift License
Languages
Albanian
Native or Bilingual
Timeline
Night Crew Lead
Rio Grande Co
03.2021 - CurrentRead More
Aaa
High School Diploma
Read More