Marjan Pahlevani
Lafayette,LA
Summary
Versatile professional with a background in software engineering, cake decoration, and senior flight attendant roles. Creative problem-solver and customer-focused team player, adept at delivering exceptional results in diverse environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cake Decorator
Sam's Club
12.2021 - 06.2023
- Designed specialty cakes for weddings, birthdays, and graduations.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Kept work area safe and sanitized by washing utensils, tools, and countertops.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
Senior Flight Attendant
Qeshm Air
03.2013 - 12.2019
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Resolved passenger conflicts and medical emergencies during flights.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Ensured safety and comfort of customers onboard aircraft.
- Supported passengers with special needs and provided assistance to wheelchair passengers.
Network Engineer
S.A.L Company
03.2009 - 03.2013
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Troubleshot complex multi-vendor network service provider issues.
Education
Bachelor of Science - Computer Software Technology Engineering
University of Applied Science And Technology
Tehran, Iran02.2009
Associate of Science - Computer Software
Data Processing Iran Company
Tehran, Iran02.2007
Skills
- Network Security Systems
- Information Processing
- Network Security
- Database Maintenance
- Machinery Upkeep
- Health and Safety Compliance
- Product Inspection
- Design Methods
- Critical Thinking
- Quality Control
- Emergency Medical Procedures Knowledge
- Emergency Situations Management
Certification
- [Google UX Design], [Coursera] - [July 10, 2023]
- [SQL Basics for Data Science], [UCDAVIS-Coursera] - [Jan 24, 2023]
Timeline
Cake Decorator
Sam's Club
12.2021 - 06.2023
Senior Flight Attendant
Qeshm Air
03.2013 - 12.2019
Network Engineer
S.A.L Company
03.2009 - 03.2013
Bachelor of Science - Computer Software Technology Engineering
University of Applied Science And Technology
Associate of Science - Computer Software
Data Processing Iran Company