Marjessy Garcia
Fort Lauderdale
Summary
Enthusiastic client services professional with a strong background in directly interacting with costumers and clients across various industries. Calm and composed in stressful situations with a successful record of reducing costumer dissatisfaction through acknowledgment, decisive communication, and effective problem solving strategies. Adept at working efficiently unsupervised and quickly mastering new skills.
Overview
2026
2026
years of professional experience
Work History
Home Care Provider
Intergen Health
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Administrative Receptionist
Vibranalysis
- Provide administrative support to staff members, including email correspondence, filling documents, scanning/photocopying, and maintaining client records.
- Assisted with the preparation of documents such as contracts, reports, letters and memos.
- Assisted with the preparation of documents such as contracts, reports, letters and memos.
Host
LagoMar Beach Resort & Club
02.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Ministry of Education
Republic Of GuatemalaSkills
- Customer/Client relations
- File organization
- Scheduling appointments
- Documentation and reporting
- Team collaboration
- Multitasking proficiency
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Host
LagoMar Beach Resort & Club
02.2024 - Current
Home Care Provider
Intergen Health
Administrative Receptionist
Vibranalysis
High School Diploma -
Ministry of Education
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