Success Factors
Marji Harrison
HR Operations Coordinator
Garland,TX
Summary
Dedicated and technically skilled business professional with a versatile administrative support skill set developed through over 5 years' experience as an HR operations coordinator, and over 10 years' experience as an office manager, administrative assistant, and customer service support. Excels in resolving business challenges with effective solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.
Offers excellent computer skills in HR Databases such as Peoplesoft, Success Factors, Global View/SAP, Service Now, Success Factors, MS Office Suite, and other applications/systems
Overview
10
10
years of professional experience
Work History
HR Operations Coordinator/Transitional Trainer
IBM
, Texas
12.2021 - Current
- Provide high-level of Interrelationships to various business units to attain mutual goal.
- Maintain uninterrupted exceptional service to client during extensive global transition that involved additional responsibilities while continuing prior duties to client as described in job description as HR Operations Coordinator at EY.
- Train international employees during globalization transition project on all separation research processes and job responsibilities.
- Assess, analyze, develop, document and implement changes on requests for procedure improvements.
HR Operations Coordinator
EY
Dallas, Texas
07.2016 - 12.2021
- Approve and document termination requests accurately and efficiently,
- Research and process separating employees' documents and information to determine if there are any issues that need attention due to separation such as recovery agreements, details of departure date, overpayment of wages and more.
- Carefully and confidentially process Involuntary separations with attention to accuracy.
- Communicate and collect debt owed to firm from separated employee with consistency and follow up.
- Work closely with payroll to provide and receive essential information required for termination process.
- Assist and advise Talent Team of policies and procedures for separations process.
- Knowledgeable on separation practices and procedures for Foreign National employees.
- Received 2 promotions during service with firm.
Office Manager
Stonecrop
Garland, Texas
01.2016 - 05.2016
- Maintained computer and physical filing systems.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Managed office operations while scheduling appointments for department managers.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Evaluated employee records and productivity to complete employee evaluations.
- Arranged corporate and office conferences for company employees and guests.
- Presented New Hire presentation on all company policies, procedures, and expectations.
- Served as chairperson on Safety Committee involving coordinating and directing committee and subcommittee activities.
- Planned company social events to build team appreciation and performance.
Accounts Payable and Receivable Clerk
Gateway Tire Of Texas
Carrollton, Texas
12.2012 - 12.2015
- Prepared vendor invoices and processed incoming payments.
- Maintained good working relationships with vendors and resolved disputes.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Matched purchase orders with invoices and recorded necessary information.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Assessed data and information to verify entry, calculation and billing code accuracy.
- Entered figures using 10-key calculator to compute data quickly.
- Maintained relationships with vendors and managed invoices.
- Correctly run ACH payments to ensure end deposit matches Accounts Receivable Daily Report
Education
No Degree - Environmental Education
Brookhaven College
Dallas, TXSkills
- HR Support
- Termination Processing
- Office Management
- Reading Comprehension
- Administration and Operations
- Invoice and Payment Tracking
- Meeting Coordination and Support
- Self sufficient
- Team building
- Excel in effective and positive communications
- Perform with high degree of accuracy
- Exemplary Customer Service
- Elevated level of initiative
- Meeting & Event Planning
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork from home optionCareer advancementSoftware
Oracle/Peoplesoft
ADP GlobalView Payroll
Service Now
Mercury (Time Tracking Software)
SharePoint
Global Shared Services
SAP Payroll System
MS Excel
MS Word
MS Outlook
MS Power Point
MS Access
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
HR Operations Coordinator/Transitional Trainer
IBM
12.2021 - Current
HR Operations Coordinator
EY
07.2016 - 12.2021
Office Manager
Stonecrop
01.2016 - 05.2016
Accounts Payable and Receivable Clerk
Gateway Tire Of Texas
12.2012 - 12.2015
No Degree - Environmental Education
Brookhaven College