Marjia Rahman Kotha
Queens,NY
Summary
Organized and dependable professional with experience in healthcare operations, member services, and patient care support. Skilled in communication, documentation, and handling sensitive information with care. Focused on improving coordination, accuracy, and smooth day-to-day workflow.
Overview
3
3
Languages
6
6
years of professional experience
Work History
Patient Care Assistant
Marks Home Care
Jamaica , NY
10.2026 - Current
- Communicated changes in patient conditions and unit concerns to ensure timely response from multidisciplinary team.
- Recorded daily care notes and updated service documentation accurately
- Assisted with admission and discharge processes, ensuring completion of necessary paperwork for smooth transitions.
Member Services Coordinator
Queens Social Adult Day Care
Queens Jamaica, Vermont
08.2023 - 09.2026
- Managed communications between members and other departments within the organization.
- Performed administrative tasks associated with managing membership accounts, including updating contact information.
- Maintained accurate records of all member interactions in the customer database system.
Cashier
Green Caffe
Manhattan, New York
05.2022 - 07.2023
- Operated the cash register and processed payments by cash, check, credit card, gift card, or automatic debit.
- Facilitated customer payment processing at Green Caffè register using POS system, ensuring accurate and efficient transactions.
- Balanced daily transactions with a computerized point-of-sale system, maintaining accurate financial records and minimizing discrepancies.
- Welcomed guests and provided menu information at front counter, enhancing customer experience and satisfaction.
Pharmacy Assistant
Rite Aid
Manhattan , New York
06.2020 - 02.2021
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Handled prescription drop-offs at pharmacy counter and pick-ups at pharmacy counter
- Managed cash register for front-end transactions for pharmacy purchases and front-end transactions
Education
Medical Assistant Program -
New York Center Medical Assistant
Jamaica, New York04-2019
Skills
- Medication administration
- Clinical documentation
- Healthcare operations
- Care coordination
- Effective communication
- Team collaboration
- Multitasking
Languages
English
Native/ Bilingual
Bangla
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Patient Care Assistant
Marks Home Care
10.2026 - Current
Member Services Coordinator
Queens Social Adult Day Care
08.2023 - 09.2026
Cashier
Green Caffe
05.2022 - 07.2023
Pharmacy Assistant
Rite Aid
06.2020 - 02.2021
Medical Assistant Program -
New York Center Medical Assistant