MARJILYN CALAYAG
Metairie
Summary
Dedicated professional seeking a role in a respected organization to contribute to company achievements and advance career progression. Skilled at driving positive results, exceeding expectations, and embracing new challenges to enhance industry expertise. Committed to delivering high-quality work and fostering collaborative relationships within the team.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cash Specialist
Federal Reserve Bank of Atlanta
- Current
- Accesses educational materials and manuals to become familiar with operational procedures and controls to obtain knowledge of the basic skill set to function in operational roles in Cash Services. Acquires job knowledge to operate highspeed currency equipment and/or pay and receive currency/coin to depository institutions, achieving challenging production standards and complying with stringent procedures and controls.
- Balances deposits and processes financial accounting transactions/entries to depository institutions using accounting operating systems and Cash Services unique inventory and processing applications. Navigates complex inventory tracking within relevant accounting systems to record batch statistics/inventory, transfers among internal valuables handling teams and external customers, and differences and other pertinent data elements. Responsible for ensuring the accuracy of automated accounting and transfer records. Demonstrates ability to comply with specific documentation requirements.
- Obtains counterfeit certification and is able to physically detect counterfeits and altered notes through manual inspection. Required to maintain certification through semi-annual testing.
- Transfers and stores significant values and quantities of currency and coin using material handling equipment, and maintains custody and accountability throughout completion of these processes. Receives training and certification to operate material handling equipment as required by OSHA.
- Demonstrates ability to operate in a team environment with high results orientation; displays effective interpersonal skills.
Customer Service Representatives (Banker)
Metairie Bank & Trust
06.2018 - 11.2021
- Signing on new clients and helping them through account opening.
- Managing client’s bank account and overseeing transactions.
- Processing deposits, withdrawals
- Authorizing and evaluating overdrafts and loans
- Handling other transactions such as writing cashier checks, money order.
- Offering banking services and products to clients based on their needs.
- Cross-selling to existing clients and prospective clients.
- Resolving client queries and complaints.
- Performing data entry and filing when necessary.
Guest Service Agent
Wyndham Avenue Plaza
12.2016 - 05.2018
- Responsible for taking care of the guests and ensuring that all the services are being rendered in a friendly and efficient manner.
- Providing professional service to guests. Duties such as taking phone calls, greeting guests, issuing keys, collecting payments, and promoting hotel services.
- Answer guest questions about hotel amenities and provide information about local businesses or attractions that may be of interest.
Sales Associate
Michael Kors
11.2016 - 02.2017
- Interacting with customers, offering information about products, maintaining the store area clean and organized, receiving merchandise, displaying fashion items and collecting payments.
Sales Associate
Macys
11.2015 - 12.2016
- Assist and greet customers, providing product knowledge, directing customers to different departments and product locations, and completing transactions on the cash register.
Pre-K Teacher
Children’s Carousel Learning Center
08.2016 - 11.2016
- Responsible for helping and teaching students develop different skills and monitoring different daily activities, from playful learning to rest time. Being flexible and creative while maintaining structure and following schedules.
Sales Associate
Rooms to Go
02.2016 - 05.2016
- Promoting and selling furniture, communicating and advising customers how to match various furniture items that fit them and their home.
Education
Bachelor of Science - Elementary Education, General Education
Don Honorio Ventura Technological State University
Bacolor, Pampanga01.2014
High School Diploma -
Holy Rosary Academy
Lubao, Pampanga01.2010
Skills
- Communication Skills
- Planning and research skills
- Teamwork and interpersonal skills
- Computer proficiency
- Organizational Skills
- Time Management Skills
- Multi-tasking Skills
- Problem solving skills
- Decision-making
- Professionalism and ethics
- Cash handling expertise
- Transaction processing accuracy
- Data entry efficiency
- Banking operations
- Cash management techniques
- Cash register operation
- Bank deposit preparation
- Attention to detail
- Continuous learning attitude
- Fraud detection skills
Certification
- License and Certified Teacher (Board Exam Passer 2014)
- Certified CPR September 22, 2017
Languages
English
Professional Working
Tagalog
Native or Bilingual
Timeline
Customer Service Representatives (Banker)
Metairie Bank & Trust
06.2018 - 11.2021
Guest Service Agent
Wyndham Avenue Plaza
12.2016 - 05.2018
Sales Associate
Michael Kors
11.2016 - 02.2017
Pre-K Teacher
Children’s Carousel Learning Center
08.2016 - 11.2016
Sales Associate
Rooms to Go
02.2016 - 05.2016
Sales Associate
Macys
11.2015 - 12.2016
Cash Specialist
Federal Reserve Bank of Atlanta
- Current
Bachelor of Science - Elementary Education, General Education
Don Honorio Ventura Technological State University
High School Diploma -
Holy Rosary Academy
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