Marjorie Anglade
Cherry Hill
Summary
Polished professional manages multiple tasks, utilizes electronic medical record systems, and provides excellent customer service to patients and staff. Adheres to medical records policies and procedures to comply with HIPAA regulations.
Overview
16
16
years of professional experience
Work History
Medical Billing Representative
Paths
12.2022 - 11.2023
- Ensured timely payments from insurance providers by monitoring outstanding balances and initiating collection efforts when necessary.
- Reduced claim denials by diligently following up with insurance companies and promptly addressing any discrepancies.
- Maintained HIPAA compliance while managing confidential patient data.
- Participated in quality assurance initiatives aimed at improving overall accuracy rates.
- Precisely evaluated and verified benefits and eligibility.
- Researched CPT and ICD-10 coding discrepancies for compliance and reimbursement accuracy.
Guest Service Relations
Extended Stay America
10.2011 - 12.2022
- Enhanced guest satisfaction by promptly addressing concerns and providing effective solutions.
- Streamlined check-in/out processes for improved efficiency and reduced wait times.
- Increased repeat business with exceptional customer service and personalized attention.
- Oversaw front desk operations, ensuring accuracy in reservations, billing procedures, and information updates.
- Provided backup support for other departments when necessary which resulted in seamless guest experiences across all areas of the hotel.
Teller
TD BANK, N.A.
09.2007 - 05.2010
- Utilized knowledge of checking and savings products to advise customers on account selection and future account changes.
- Assisted customers with reconciling accounts.
- Performed banking transactions such as cashing checks and bonds, deposits, money order purchases.
- Adhered to regulatory, security and audit procedures.
Education
CPC-A -
AAPC
10.2022
Bachelor of Science, Management -
Rutgers University
01.2012
Skills
- Certified Professional Coder
- Medical Billing Processing
- Customer Service
- Claim submission
- Insurance Verification
- Appeals processing
- Epic
- Medical Terminology
- Medical Billing
- Attention to Detail
- HIPPA Compliance
Volunteer Experience
Big Brother Big Sister, Cherry Hill, NJ, 2010-2011, Volunteer Mentor/Counselor, Aided my “little sister” enhance her reading and math skills, Spent time on recreational activities
Timeline
Medical Billing Representative
Paths
12.2022 - 11.2023
Guest Service Relations
Extended Stay America
10.2011 - 12.2022
Teller
TD BANK, N.A.
09.2007 - 05.2010
CPC-A -
AAPC
Bachelor of Science, Management -
Rutgers University
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