Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Marjorie Bigelow

Riverside,CA

Summary

Established new clients working in outside sales/inside sales or customer service positions, providing excellent customer service, exceeded in expectations of the company standards for growth of revenue. Authorized to work in the US for any employer

Overview

24
24
years of professional experience

Work History

Solar Sales Representative

Ameri-sun
05.2021 - Current
  • I answer to over 300 calls a day for Solar Sales on a dialler system, setting appointments for outside sales representatives. My track record has been excellent in achieving high sale customers. Using my experience with great communication skills, I am able to achieve my goals. I have brought in over $2 million on revenue for the company.

Inside Sales Representative

Mcrae Insurance
11.2018 - 05.2021
  • My responsibility is to bring in new business for worker's compensation insurance. I contact owners of companies that have high xmod on their worker's compensation insurance premiums. With my expertise in sales, I have brought on board in the past few years millions of dollars in revenue with new accounts.

Customer Service/Sales Representative

Blue Buffalo Company
10.2013 - 10.2018
  • Working inside Petco and Petsmart to sell new customers the Blue Buffalo Brand formula for dogs and cats. Gathering information from new customers regarding their pets to provide excellence in the choice of formula for their pet. Also, approaching existing customers and gaining knowledge of their pet's current stage to make sure they are on track with the right formula, and providing information on new products.

Customer Recruiting Specialist

Red Canoe Water & Coffee Solutions
06.2013 - 09.2013
  • Established a solid client base for this water filtration and coffee service company. Created a well-organized sales plan helping sales staff achieve short and long-term goals. Completed goals for gathering information on cold calls, and set up appointments. Maintained exceptional level of customer service and excellence on follow-up of client issues and orders. Able to communicate well on function and benefits of the products with new customers. Trained new sales representatives in the field for proper cold calling procedures.

In House Representing

Family Member Monitored Caregivers
03.2009 - 05.2013
  • Daily basic vital information Took care of patient's schedule for doctor's appointments, testing, medications, and treatments. Applied accurate application of medicines in timely manner given by doctor's instructions Maintained personal health care and provided 3 meals a day Created best possible care and environment for situations at hand.

Account Representative

All-in-1 Staffing
01.2008 - 02.2009
  • Established a solid client base for a small staffing service. Created a well-organized sales plan to achieve short and long-term goals. Maintained a high level of customer service with excellence on follow-up of client issues and orders. Successfully meeting standards incorporated by owner of the staffing company.

Account Manager Representative

Remedy Intelligent Staffing
01.2004 - 12.2007
  • Increased monthly sales by 85% at end of first year of employment. Maintained consistent gross margin of 15% to 20% for clients required by company. Managed 30-50 accounts on a weekly basis per company standards. Successfully maintained sales goals qualifying in the top ten sales for the entire country.
  • Received the prestigious President's Club Award for meeting high goal requirements. Well versed in cold calling and telemarketing skills. Created sales tools such as spread tracking spreadsheets and goal worksheets. Appointed for training of new account representatives in cold calling and telemarketing techniques, including sales software program. Provided a high level of customer service for all new and existing clients.

Sales Manager

Crock Shop Inc
01.2002 - 12.2003
  • Manager of 30 sales representatives throughout the country. Achieved monthly sales goals, Guided sales representatives to meet their goals. Maintained quality customer care and took care of product issues. Expanded sales using creative marketing techniques. Restructured catalogs, improving marketing of company's products. Involved with designing of new products and patterns. Coordinated and travelled to trade shows promoting products, and increased sales. Provided customer service to new and existing clients. Handled challenges with customers and retained valuable customer relations. In charge of quality control of products before being shipped to customers.

Education

Business

Fullerton College
Fullerton, CA
1990

Skills

  • Client Relations, Customer Service, Customer Support, Inside Sales, Outside Sales, Sales Management, Cold Calling, Business Development, B2B Sales
  • Telemarketing (4 years)
  • Workers' Compensation
  • Negotiation
  • Upselling
  • Salesforce
  • CRM Software
  • Micro Office Suite, Microsoft Outlook, PowerPoint, Microsoft Word Multi-Task Management, Organization skills, Creative Problem Solving and Customer Needs Assessment

Accomplishments

Award for top sales for the year


President's Club Award

Timeline

Solar Sales Representative

Ameri-sun
05.2021 - Current

Inside Sales Representative

Mcrae Insurance
11.2018 - 05.2021

Customer Service/Sales Representative

Blue Buffalo Company
10.2013 - 10.2018

Customer Recruiting Specialist

Red Canoe Water & Coffee Solutions
06.2013 - 09.2013

In House Representing

Family Member Monitored Caregivers
03.2009 - 05.2013

Account Representative

All-in-1 Staffing
01.2008 - 02.2009

Account Manager Representative

Remedy Intelligent Staffing
01.2004 - 12.2007

Sales Manager

Crock Shop Inc
01.2002 - 12.2003

Business

Fullerton College
Marjorie Bigelow