Marjorie Bollard

Certified Medical Assistant

Premier Heath Associates

2017.04 - Current

Sanitized, restocked, and organized exam rooms and medical equipment.
Documented vital signs and health history for patients in clinic and hospital environments.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Collected and documented patient medical information such as blood pressure and weight.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Taught patients about medications, procedures, and care plan instructions.
Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Prepared and administered medications to alleviate patient symptoms.
Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Completed clinical procedures and gathered patient data for interpretation by physician.
Verified patient insurance coverage and collected required co-payments.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Completed EKGs and other tests based on patient presentation in office.
Prepared lab specimens for diagnostic evaluation.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Oriented and trained new staff on proper procedures and policies.
Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Helped improve patient outcomes by educating and advising on relevant treatments and care.
Measured patient pulse oximetry.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Liaised with patients and addressed inquiries, appointment requests and billing questions.

Summary

Overview

Work History

Certified Medical Assistant

Certified Medical Assistant

Education

Bachelor of Arts - Psychology

Certification - Medical Assisting

Skills

Certification

Timeline

Certified Medical Assistant

Certified Medical Assistant

Bachelor of Arts - Psychology

Certification - Medical Assisting

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