Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Marjorie Collins

Louisburg,NC

Summary

Dynamic Project Manager and IT Product Owner with a proven track record at IBM, excelling in strategic planning and cross-functional collaboration. Successfully led high-impact projects, enhancing team productivity and delivering exceptional results. Skilled in Agile methodologies and relationship building, driving innovation and optimizing processes to achieve organizational goals.

Diligent IT professional with background in managing complex projects across various industries. Known for successfully leading cross-functional teams to deliver projects on time and within scope. Demonstrated ability to manage project lifecycles and implement process improvements.

Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Project Manager /IT Product Owner

CTG
02.2021 - 06.2025
  • Assisted in project planning and scheduling to ensure timely completion of tasks.
  • Collaborated with team members to gather project requirements and objectives.
  • Supported communication between stakeholders to facilitate project updates and feedback.
  • Monitored project progress and reported status to senior management regularly.
  • Participated in team meetings to discuss project milestones and deliverables.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Met project deadlines without sacrificing build quality or workplace safety.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
  • Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
  • Coordinated with cross-functional teams to resolve project issues and mitigate risks.
  • Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
  • Managed budget allocation and resource utilization to maximize marketing ROI.

Globalization Strategist

IBM
02.2017 - 07.2019


  • Collaborated with cross-functional teams to enhance project execution and stakeholder engagement.
  • Conducted competitive analysis to identify opportunities for growth and differentiation in the marketplace.
  • Managed project timelines and deliverables to ensure alignment with organizational goals and objectives.
  • Developed comprehensive reports presenting findings, insights, and actionable recommendations for leadership review.
  • Collaborated with cross-functional teams to develop and execute strategic initiatives aligned with organizational objectives.
  • Spearheaded the development of strategic plans, ensuring alignment between short-term tactics and long-term goals.
  • Managed high-impact projects from inception to completion, consistently delivering results on time and within budget constraints.
  • Enhanced team productivity, fostering collaborative environment and implementing agile methodologies.
  • Led cross-functional teams to launch successful products, meeting all project timelines and budget requirements.
  • Established metrics and KPIs to measure performance and guide strategic decision-making.
  • Drove innovation by encouraging culture of creativity and experimentation within team.
  • Optimized website content and images to improve search engine rankings.

IT Product Owner

IBM
07.2015 - 02.2017
  • Led cross-functional teams to define product vision and prioritize backlogs.
  • Developed and maintained product roadmaps aligning with strategic objectives.
  • Collaborated with stakeholders to gather requirements and translate them into actionable user stories.
  • Facilitated agile ceremonies, promoting transparency and continuous improvement within the team.
  • Coordinated with development teams to ensure timely delivery of high-quality products aligned with business goals.
  • Managed backlog prioritization and refinement, ensuring timely completion of high-priority tasks.
  • Mitigated technical debt by advocating for regular code reviews, refactoring initiatives, and adherence to best practices in software development principles.
  • Coordinated successful product launches through meticulous planning, organizing marketing efforts, training sales teams, and providing ongoing support postlaunch.
  • Streamlined development processes for increased efficiency, leading to faster delivery of high-quality products.
  • Implemented Agile methodologies to improve team collaboration and accelerate product development cycles.

Digital Strategist

IBM
06.2010 - 06.2015
  • Developed and implemented comprehensive digital marketing strategies to enhance brand visibility.
  • Analyzed market trends and consumer behavior to inform strategic decision-making.
  • Collaborated with cross-functional teams to optimize online campaigns for improved engagement.
  • Leveraged SEO tools and analytics platforms to drive organic traffic growth.
  • Evaluated campaign performance metrics, driving continuous improvement initiatives across channels.
  • Established key performance indicators (KPIs) to measure success of digital initiatives effectively.
  • Analyzed website data such as traffic, interactions, conversions and goals to find areas of improvement.
  • Led projects to redesign web pages, diversify strategies and revitalize social media presence.
  • Boosted online engagement 88%.
  • Redesigned and published web pages.
  • Improved user experience on client websites through responsive design, streamlined navigation, and informative content organization.
  • Managed cross-functional teams to successfully execute multi-channel digital marketing projects on time and within budget.
  • Boosted organic search rankings through high-quality content creation informed by thorough keyword research.
  • Collaborated with design, development, and analytics teams to create cohesive and effective digital strategies for clients.
  • Devised effective link-building campaigns to increase website authority and visibility.
  • Optimized website content and images to improve search engine rankings.

Education

Fine Arts

University of Central Florida
Orlando, FL
06-1978

Skills

  • Project management
  • Project planning
  • Project planning and development
  • Project scheduling
  • Team collaboration
  • Project tracking
  • Relationship building
  • Strategic planning
  • Schedule management
  • Client relations
  • Customer relations
  • Work flow planning
  • Advanced problem solving
  • Budgeting and forecasting
  • Risk management
  • Scope management
  • Project estimation and bidding
  • Project scope
  • Cross-functional collaboration
  • Coaching and mentoring
  • Team bonding
  • Purchasing and procurement
  • Agile methodology
  • Meeting facilitation
  • Budget administration
  • Resource allocation
  • Forecasting
  • Quality assurance and control
  • Vendor management

Accomplishments

  • Presented with the IBM Excellence in Globalization Award for Globalizing the entire marketing and product portfolio of 500 web pages into 14 languages in 32 countries.

Certification

  • PMP - Project Management Professional

Timeline

Project Manager /IT Product Owner

CTG
02.2021 - 06.2025

Globalization Strategist

IBM
02.2017 - 07.2019

IT Product Owner

IBM
07.2015 - 02.2017

Digital Strategist

IBM
06.2010 - 06.2015

Fine Arts

University of Central Florida

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Marjorie Collins