Marjorie Donoghue
Murray,UT
Summary
Highly motivated professional with 43 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals. Seasoned Small Business Owner with 35 years of experience in operations management, business strategy and financial management. Demonstrated success in capitalizing on new trends and technologies to drive business development initiatives and achieve sales goals.
Overview
48
48
years of professional experience
Work History
Business Owner
All Points Travel L.c
Murray, UT
02.1995 - 12.2021
- Identified and recruited staff members, including managers and sales personnel.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Ensured compliance with all local laws and regulations related to the business operations.
- Implemented systems for tracking sales performance and analyzing data trends in order to maximize profitability.
- Conducted regular meetings with employees to review progress towards company goals.
- Resolved conflicts between employees or customers in a timely manner.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Oversaw daily operations of the business and provided guidance when needed.
- Participated in trade shows, conventions, and other events related to industry promotion.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained and supervised employees.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Kept up-to-date on regulatory changes affecting business operations.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Mentored and trained new hires on sales techniques and customer service procedures.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Formed and sustained strategic relationships with clients.
- Implemented successful business strategies to increase revenue and target new markets.
- Delegated work to staff, setting priorities and goals.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Prepared staff work schedules and assigned team members to specific duties.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Structured HR consulting services to support clients during organizational developments and changes.
Manager
Rural Municipal Services
Duncan, OK
07.1986 - 01.1991
- Identified and recruited staff members, including managers and sales personnel.
- Established marketing strategies, such as social media campaigns, to promote the business.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Ensured compliance with all local laws and regulations related to the business operations.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Oversaw daily operations of the business and provided guidance when needed.
- Participated in trade shows, conventions, and other events related to industry promotion.
- Investigated new technologies that could improve efficiency within the organization.
- Determined pricing for products or services based on costs and competition.
- Interviewed, trained and supervised employees.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Developed business from ground up and prepared records and operations for smooth handover to new owners.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Monitored progress by establishing plans, budgets and measuring results.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Accountant /Tax Preparer
Ed Claus, CPA
Moab, UT
01.1974 - 04.1986
- Ensured compliance with all local laws and regulations related to the business operations.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Kept records for production, inventory, income and expenses.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Education
Bachelor of Science - Accounting And Business Management
Utah State University
Logan, UT06.1961
Skills
- Business Development
- Project Management
- Quality Assurance
- Talent Allocation
- Business Administration
- Employee Development
- Financial Management
- Strategic Planning
- Staff Management
- Customer Service
- Employee Training
- Business Planning
- Attention to Detail
- Financial Administration
- Cost Analysis and Savings
- Public Speaking
- Purchasing and Planning
- Vendor Relationship Management
- Customer Relations
- Budget Control
- Financial Planning
- Staff Hiring
- Staffing Oversight
- Bookkeeping
- Cost Control and Budgeting
- Operations Management
Timeline
Business Owner
All Points Travel L.c
02.1995 - 12.2021
Manager
Rural Municipal Services
07.1986 - 01.1991
Accountant /Tax Preparer
Ed Claus, CPA
01.1974 - 04.1986
Bachelor of Science - Accounting And Business Management
Utah State University
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